- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business… more
- DriveTime (Fort Worth, TX)
- …financial services, and/or phone-based sales, customer service or customer relations + Contact center experience in the financial services industry preferred + ... adapt to any and all changes in processes, scripts, call flow, etc. + Must practice strict discretion when...and background check + Located on-site in our exciting contact center in Fort Worth, TX. **Training**… more
- Sedgwick (Farmers Branch, TX)
- …for enthusiastic candidates to fill a variety of roles including, contact center representatives, disability coordinators and client service coordinators. ... to Work(R) Fortune Best Workplaces in Financial Services & Insurance Customer Service Representative - In office Dallas, TX Are you looking for an impactful job… more
- Mass Markets (Killeen, TX)
- …in customer service, sales, technical support, or administrative roles (especially in a contact center ) + Previous experience in state or federal roles is ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- Highmark Health (Austin, TX)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses...any and all users. If you would like to contact us regarding the accessibility of our website or… more
- HUB International (Irving, TX)
- …otherwise to balance the workload. **MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:** + Call Center Experience required (1+ years) due to environmental expectations. ... education training and courses. + Responsible for answering telephone call inquiries while maintaining positive rapport with borrowers/clients. +...any and all users. If you would like to contact us regarding the accessibility of our website or… more
- R1 RCM (Austin, TX)
- **Location: Ascension Dell Children's Medical Center North** **Shift Hours: PRN (as needed), Required 48 hours a month, 24 hours on call , Support Sister Site, ... intelligent automation, and workflow orchestration. As our **Customer Service Representative ** , you'll work to help our patients check...complete any part of the job application process, please contact us at ### for assistance. CA PRIVACY NOTICE:… more
- Kohl's (San Antonio, TX)
- …oriented environment + Adaptive and flexible to changing technologies, processes and environments Preferred + Previous inbound/outbound call center experience ... About the Role As Credit & Customer Service Senior Representative - RMO, you will be responsible for building...resolutions with minimal guidance while striving for a first contact resolution + Overcome a variety of customer objections… more
- Bank of America (Fort Worth, TX)
- …resolving routine client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging ... Client Service Representative II Deposits - 2nd Shift Fort Worth,...frequent updates and learning materials, often while on the call , and implements into conversations with speed and accuracy… more
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