- Dignity Health (Rancho Cordova, CA)
- …the US will also be expected.** **Position Summary:** The Patient Services Supervisor, Contact Center is expected to provide visionary leadership to maximize the ... service delivery systems, financial performance, engages staff and cultivates a contact center culture that prioritizes humankindness and patient-centric care… more
- WSP USA (San Francisco, CA)
- **Overview:** WSP is seeking an experienced Contact Center Systems Administrator to work in conjunction with our IT Service Desk and Customer Service Operations ... candidate will have a strong background in Genesys Cloud CX, Cisco Contact Center and an ability to work in ITIL structured environments. **Key… more
- UCLA Health (Los Angeles, CA)
- Description The Principal Contact Center Engineer will provide leadership in the development of communications technology and architecture for UCLA Health's ... Enterprise Contact Center , including the design, planning, assessment, and implementation of Cisco Packaged Contact Center Enterprise (PCCE) systems and… more
- Humana (Sacramento, CA)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Mass Markets (CA)
- …broadband connection. * POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical ... a positive and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the following tasks: + Listen to… more
- Pearl Interactive Network (Sacramento, CA)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... place where your voice is valued and your growth is supported? We're seeking contact center agents who love helping others, thrive in a team, and want more than… more
- Dignity Health (Rancho Cordova, CA)
- …be expected.** **Position Summary:** Under the direction of department leadership, the Contact Center QA Specialist is responsible for delivering effective ... providing feedback to leadership team. Audits for accuracy and completeness of contact center tasks. The QA Specialist provides feedback and guidance to … more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...contact center operations. This role requires a blend of project...continuous improvement of operations. + Prior Experience in 1:1 contact center operations. + Proven ability to… more
- Cedars-Sinai (Los Angeles, CA)
- …**Req ID** : 10211 **Working Title** : Patient Access Rep II - Patient Access Contact Center - Full-Time, Hybrid **Department** : CSRC Sched Reg Patient Access ... outpatient areas for treatment. Facilitates patient access to Cedars-Sinai Medical Center and secures all demographic and financial patient registration information,… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …a positive, professional image of Financial Partners Credit Union via all contact channels (phone, e-mail, chat, etc.). Provide excellent service to all members ... their accounts, FPCU products and services, and by resolving issues/problems via all contact channels. ESSENTIAL RESPONSIBILITIES: Handle member contact via all … more
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