- Dignity Health (Rancho Cordova, CA)
- …of regular travel to offices throughout California.** **Position Summary:** The Manager, Contact Center is expected to provide visionary leadership to maximize ... service delivery systems, financial performance, engages staff and cultivates a contact center culture that prioritizes humankindness and patient-centric care… more
- Stanford Health Care (Newark, CA)
- …Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding ... of CCaaS ( Contact Center as a Service) solutions, Contact Center , and Telephony technologies, as well as business analysis methodologies. This role will… more
- WSP USA (San Francisco, CA)
- **Overview:** WSP is seeking an experienced Contact Center Systems Administrator to work in conjunction with our IT Service Desk and Customer Service Operations ... candidate will have a strong background in Genesys Cloud CX, Cisco Contact Center and an ability to work in ITIL structured environments. **Key… more
- Kyndryl (Sacramento, CA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- TEKsystems (Anaheim, CA)
- Description Position Summary: The Contact Center Supervisor plays a key role in leading and supporting a high-performing team within Wescom Credit Union's Member ... Contact Center . This position ensures the delivery of exceptional member service across multiple communication channels, including phone, chat, and email. The… more
- Deloitte (San Francisco, CA)
- …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the ... transformation, focusing on the strategy, design, and oversight of next generation contact center platforms across an enterprise of over 5,000 agents. This role… more
- Humana (Sacramento, CA)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Mass Markets (CA)
- …home broadband connection. POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, ... a positive and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the following tasks: + Listen to… more
- Pearl Interactive Network (Sacramento, CA)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... place where your voice is valued and your growth is supported? We're seeking contact center agents who love helping others, thrive in a team, and want more than… more
- Zoom (San Jose, CA)
- …(Healthcare, Public Sector, Higher Education) Account Executive with specialized experience in Contact Center sales. Understands the industry standards, and has ... and provide recommended solutions What we're looking for + Experience (5+ yrs) Contact Center Sales Experience + Able to lead and manage complex sales cycles… more
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