- Zoom (San Jose, CA)
- …vision into feasible feature specifications and deliverable; + Design and develop the Zoom Contact Center core feature with Java using the Spring Boot framework; ... ElesticCache, S3); build kinds of integrations and related add-on to the Contact Center service; and + Triage critical customer issues and support customer… more
- WSP USA (Oakland, CA)
- …information security policies, Microsoft Dynamics 365, Jira and Jira Service Management, and contact center systems administration. You will play a key role in ... service requests, and change management workflows. + Collaborate with the contact center team to support daily operations and ensure system stability. +… more
- Amazon (San Francisco, CA)
- …service adoption plays. The ideal candidate brings enterprise sales or deployment experience in Contact Center as a Service (or similar solutions), along with a ... experience in enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products. - 5+ years of customer-facing… more
- Kyndryl (Sacramento, CA)
- …clientele, focusing on enhancing client HR, IT service management, collaboration, contact center , and employee experience functions across the enterprise. ... transformation programs, services and implementations centered on Collaboration, Virtualization, Contact Center , Employee Experience, and related DWS offerings.… more
- Old Dominion Freight Line (San Jose, CA)
- …trailers using appropriate tools and supplies (eg pallets, straps, rope) + Frequent contact with service center personnel; fast-pace and deadline oriented + This ... appropriate tools and supplies (eg pallets, straps, rope). + Frequent contact with service center personnel; fast-pace and deadline oriented. + Be available for… more
- Molina Healthcare (Coachella, CA)
- …* Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To ... position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * Able to proactively engage and collaborate with varies… more
- Zoom (CA)
- …Zoom Product GMs, including the Head of Zoom Phone and Head of Zoom Contact Center , to provide financial insights and support strategic decision-making. + Align ... enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom… more
- Zoom (San Jose, CA)
- …related occupation. Must have 3 years of experience in the following: + Large-scale contact center cloud application; + Experience with Java, Spring Boot, and ... enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom… more
- ITW (Vista, CA)
- …+ 3+ years in pharmacy/health care - (retail preferred). + 3+ years of prior contact center /call center experience. + 3+ years of solid experience ... chat and portal tickets using remote control tools. + Provides first-level contact and problem resolution for all users with hardware, software and applications… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... with management to identify opportunities to further optimize staff supply versus contact volume demand. + Proposes and develops recommendations or solutions to… more