- Kyndryl (Tallahassee, FL)
- …clientele, focusing on enhancing client HR, IT service management, collaboration, contact center , and employee experience functions across the enterprise. ... transformation programs, services and implementations centered on Collaboration, Virtualization, Contact Center , Employee Experience, and related DWS offerings.… more
- Sprinklr (FL)
- …+ **Managed Services Consultant - CCaaS:** Specializes in customer engagement and contact center solutions. + **Managed Services Consultant - Advertising:** ... and manage change throughout the customer lifecycle. + Serve as the primary contact for stakeholders. + Drive upsell and cross-sell opportunities. + Provide training… more
- AdventHealth (Orlando, FL)
- …maintains a working knowledge of AdventHealth service offerings, service workflows, and contact center technologies necessary to perform all job functions. **The ... for fielding and resolving inquiries via phone, chat, and other potential contact methods within the centralized Consumer Experience Center (CxC). Expectations… more
- Molina Healthcare (Jacksonville, FL)
- …* Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To ... position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * Able to proactively engage and collaborate with varies… more
- MyFlorida (Tallahassee, FL)
- …I position in the Department of Revenue's Child Support Program Customer Contact Center in Tallahassee, Florida. This position performs customer support ... and dental insurance. ADDITIONAL INFORMATION YOU NEED TO KNOW CONTACT INFORMATION: Phylisa Johnson, ###,###@floridarevenue.com SCREENING DISCLAIMER: Your responses… more
- AmeriHealth Caritas (Jacksonville, FL)
- …as a result of contractual business requirements. + Routinely meet or exceed contact center key performance indicators. + Perform other duties as assigned. ... polite. + Strive to resolve an inquiry on first contact while ensuring that the inquiry has been addressed...1 year prior customer service experience required. + Call center experience taking in-bound and/or out-bound calls preferred. +… more
- The Walt Disney Company (Tampa, FL)
- …Saturday, 05:45 am to 12:15 am This is an hourly position in an inbound contact center located at Disney Central in Tampa, Florida. **The starting pay rate ... :** + Sales and Service Experience in a customer service or contact center environment with knowledge and interest of Disney property, products & services… more
- The Hartford (Sunrise, FL)
- …will be responsible for leading the design, implementation, and optimization of cloud-based contact center solutions using Amazon Connect. You will work closely ... to team members. + Ensure the scalability, reliability, and performance of contact center solutions. + Collaborate with stakeholders, including senior… more
- Zoom (Tallahassee, FL)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... the Team The global campaigns team sits at the center of global priorities and regional needs-driving demand through...a global mindset and put the customer at the center of our strategy. Responsibilities + Designing and executing… more
- Prime Therapeutics (Tallahassee, FL)
- …and case management) + Government programs (Medicare) knowledge **Preferred Qualifications** + Contact Center experience + Pharmacy and/or PBM experience + 1 ... Pharmacist) + Perform outreach calls to pharmacies to research contact information + Address and triage queries regarding MTM...a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email… more