- University of Miami (Medley, FL)
- …of Miami/UHealth Department of UHealth Connect has an exciting opportunity for a Full Time Contact Center Associate 2 to work remote. Core Job Summary The ... Contact Center Associate 2 supports functions that assist in creating and driving a culture of empathy, service excellence and delivery of patient centered care… more
- Zoom (Tallahassee, FL)
- …(Healthcare, Public Sector, Higher Education) Account Executive with specialized experience in Contact Center sales. Understands the industry standards, and has ... and provide recommended solutions What we're looking for + Experience (5+ yrs) Contact Center Sales Experience + Able to lead and manage complex sales cycles… more
- USAA (Tampa, FL)
- …various responsibilities divided amongst the following lines of business within USAA P&C: Contact Center Excellence, First Party Injury, Third Party Injury, and ... Party Injury Claims, Third-Party Injury Claims, P&C Litigation Claims, or Contact Center Process Expertise experience. + Prior experience in claims operations… more
- REI (FL)
- …+ Minimum age requirement of 18 years. **Schedule Requirements** To be part of our Contact Center 's Opening team, you should be available at least 2-3 weekdays ... for problem solvers with a passion for providing exceptional service. Join our call center team as a customer service representative and help us assist our customers… more
- AdventHealth (Altamonte Springs, FL)
- **Support Center Specialist - AdventHealth LOCATION** **Location Address:** 351 S STATE RD 434, Altamonte Springs, 32714 **Top Reasons to work at AdventHealth** ... Minimum of two years of experience in a call center or customer service environment + Minimum of one...School diploma or equivalent (Preferred) **Job Summary:** The Support Center Specialist processes financial transactions and responds to member… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent ... + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job Specific Skills** +… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …access to the CMS system is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business needs and acts as mentor for ... new and less experienced Triage Consultants. **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + State Licensure to practice independently (LCSW, LPC, LMFT) preferred + 8 - 15 years of… more
- USAA (Tampa, FL)
- …reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work ... requirements that may be performed in the job. **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k),… more
- Mass Markets (Tampa, FL)
- …job paid training. Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech ... support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT… more