- UGI Corporation (Jacksonville, FL)
- …Support Tactical Team Specialist serves as a critical bridge between our customers contact center and field operations teams. This role focusing on complex ... Duties and Responsibilities: * Serve as the primary liaison between the Contact Center (CES) and Field Operations to ensure customer requests are executed timely… more
- Mass Markets (FL)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Molina Healthcare (FL)
- …solutions in line with the needs of our members and providers. Requires contact center experience with in-depth Workforce Management experience specializing in ... processes, and procedures, including and understanding of service objectives and contact center analytics **Preferred Education** Bachelor's Degree or equivalent… more
- Mass Markets (Tampa, FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- Mass Markets (Tampa, FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- MyFlorida (Tallahassee, FL)
- …outgoing calls to payees or insurance providers. Provide customer service by assisting the contact center on the help desk, answering incoming calls as needed ... for the contact center and assisting visitors. Complete assigned projects accurately within given timeframes. May serve on committees and in workgroups to… more
- UGI Corporation (Jacksonville, FL)
- …processing, modifications to account information, and handling of customer complaints in a contact center environment. This role will follow up on customer cases ... Knowledge, Skills and Abilities: + Ability to work independently and within contact center teams. + Good problem-solving skills and asks for guidance when… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- Verint Systems, Inc. (Tallahassee, FL)
- …is positioned in the customer accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT ... in AI and Data Science. + 10+ years of in-depth experience with contact center operations - either in a vendor capacity or through the implementation of… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more