- Evolent (Albany, NY)
- …Stay for the culture. **What You'll Be Doing:** **Job Summary** The Senior Analyst, Contact Center Technology plays a pivotal role in supporting, enhancing, and ... optimizing contact center technologies to ensure seamless integration with operational workflows. This role is crucial in providing technical expertise to both… more
- Zoom (New York, NY)
- What you can expect Zoom is looking to grow its global Contact Center Solution Engineering team. Do you have a passion for working with customers? Do you have ... experience working in the Contact Center industry? Do you have a passion for diving into technology that powers better customer experiences? If so, we would love… more
- Kyndryl (Albany, NY)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Zoom (New York, NY)
- …(CX) space. This role is pivotal in driving the success of our contact center platform by focusing on greenfield opportunities, which involve developing ... our market presence. The role will specifically target accounts with more than 250+ contact center agents. About the Team The Zoom sales team is a dynamic force… more
- Humana (Albany, NY)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Capgemini (New York, NY)
- **ROLE TITLE:** **_Senior Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we believe ... Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service, and service operations. Your… more
- Capgemini (New York, NY)
- **ROLE TITLE:** **_Managing Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we believe ... that reshape how organizations design and deliver customer service and contact center experiences. You will manage the full lifecycle of client engagements,… more
- NBT Bank (Norwich, NY)
- Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers ... customer experience and representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center , social… more
- HSBC (Buffalo, NY)
- …people, our investors, our communities and the planet we all share. A US Contact Center Premier Specialist is trained to simultaneously handle multiple existing ... contacts over asynchronous chat channel with their everyday banking products within a contact center environment. As our US Contact Center Premier… more
- Pearl Interactive Network (Albany, NY)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... place where your voice is valued and your growth is supported? We're seeking contact center agents who love helping others, thrive in a team, and want more than… more