• Contact Center Technology Manager

    General Dynamics Information Technology (Philadelphia, PA)
    …Trust/Other Required:** Other **Job Family:** Information Systems Management **Skills:** Call Center Solutions, Contact Center Software, Contact Centre ... 4 + years of related experience **Job Description:** As a Contact Center Technology Manager, you will oversee the management, optimization, and implementation… more
    General Dynamics Information Technology (07/23/25)
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  • Program Sr. Manager - Contact Center…

    General Dynamics Information Technology (Philadelphia, PA)
    …**Public Trust/Other Required:** Other **Job Family:** Program Management **Skills:** Contact Center Operations, Contact Centre Technology,Federal Contract ... efficiency through improved processes and technology. Our team will provide contact center services. **RESPONSIBILITIES:** + Meet with clients to gain feedback… more
    General Dynamics Information Technology (07/22/25)
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  • Contact Center Operations Manager

    General Dynamics Information Technology (Philadelphia, PA)
    …None **Public Trust/Other Required:** None **Job Family:** Project/Task Management **Skills:** Contact Center Operations, Contact Center Services,People ... **Experience:** 6 + years of related experience **Job Description:** As a Contact Center Operations Manager with GDIT, you will actively promote the open… more
    General Dynamics Information Technology (07/23/25)
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  • Senior Application Architect Contact…

    Humana (Harrisburg, PA)
    …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
    Humana (07/18/25)
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  • Contact Center Specialist- HVI,…

    UPMC (Pittsburgh, PA)
    **University of Pittsburgh Physicians is hiring a full-time Contact Center Specialist for the Heart and Vascular Institute at Presby. This is a Monday-Friday, ... with the possibility to work from home after orientation.** **Purpose:** The Contact Center Specialist will provide support for the Contact Center… more
    UPMC (07/19/25)
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  • Supervisor, Contact Center

    Duquesne Light Company (Pittsburgh, PA)
    …innovation and outcomes. We want you to join our team! **Position Summary:** The ** Contact Center Supervisor** is responsible for managing and overseeing a team ... of call center representatives, ensuring that they meet our high standards...**Responsibilities:** + Supervise the daily work of the Call Center agents including quality assurance, productivity, and other relevant… more
    Duquesne Light Company (06/14/25)
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  • Contact Center Agent

    Pearl Interactive Network (Harrisburg, PA)
    **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... place where your voice is valued and your growth is supported? We're seeking contact center agents who love helping others, thrive in a team, and want more than… more
    Pearl Interactive Network (06/27/25)
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  • Contact Center Specialist I (40…

    Penn Medicine (East Petersburg, PA)
    …Are you living your life's work? Summary: + Position Summary: The Contact Center Specialist provides complete and accurate scheduling, registration, insurance ... ability with or without reasonable accommodation to perform the following duties: + The Contact Center Specialist I is fully trained in one of the two phases I… more
    Penn Medicine (05/30/25)
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  • Contact Center Specialist

    UPMC (Pittsburgh, PA)
    UPMC Department of Neurosurgery is hiring a full-time Contact Center Specialist to join their team in Oakland, PA. In this position, you will work Monday-Friday ... accordance with departmental protocols. Complete follow-up on unpaid account balances. Contact guarantors, third party payors, and/or other outside agencies for… more
    UPMC (07/22/25)
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  • Contact Center Quality Specialist…

    ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
    …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent ... + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job Specific Skills** +… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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