- Under Armour, Inc. (Austin, TX)
- …Ensure Hours of Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards to drive meaningful ... at both the team and individual levels * Collaborate with the Contact Center Leadership and Training partners to evaluate current and on-going training needs… more
- Mass Markets (TX)
- …crucial in ensuring optimal staffing levels and efficient call handling within our contact center . The ideal candidate will be responsible for monitoring ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Amazon (Austin, TX)
- Description Do you like helping customers implement innovative cloud contact center solutions and solve technical problems? Would you like to do this using the ... on the people, organizational, security and compliance aspects of transforming the contact center to the Cloud - Setting-up and configuring AWS services in-line… more
- Mass Markets (Killeen, TX)
- …offers on the job paid training. Compensation is commensurate with experience. Prior contact center or customer service experience is required. There are both ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …career, and with our industry-leading training, you are sure to grow. Prior contact center experience isn't required; candidates experienced in customer service ... support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT… more
- Mass Markets (Killeen, TX)
- …entry-level position with competitive compensation commensurate with experience. While prior contact center experience isn't required, Experience in customer ... service, technical support, inside sales, or back-office support in a contact center environment is a plus. To be considered for this role, you must complete a… more
- Chewy (Richardson, TX)
- …training programs, and system enhancements align with and support the success of contact center operations. + **Reporting and Data Insights:** Regularly build ... in a sophisticated, high-demand customer-first environment. + Deep understanding of contact center operations, workforce management tools (eg, Kronos/UKG, NICE,… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- Pearl Interactive Network (El Paso, TX)
- …thinker and people-first leader who thrives in a fast-paced, mission-driven contact center environment? **Pearl Interactive Network** is seeking accomplished ... and Responsibilities:** + Responsible for the day-to-day management of an individual contact center , including contact center supervisors. + Monitor the… more
- Mass Markets (Dallas, TX)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more