- Capital One (Mclean, VA)
- …experience, bank operations (ie, account maintenance, deposits, ATM, tax reporting, etc.), contact center , enterprise payments (debit, ACH, check, wires, etc.), ... Business Bank At Capital One, data is at the center of everything we do. When we launched as...for a position, and you require an accommodation, please contact Capital One Recruiting at ### or via email… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... with management to identify opportunities to further optimize staff supply versus contact volume demand. + Proposes and develops recommendations or solutions to… more
- Zoom (Richmond, VA)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... for businesses and individuals. Zoom technology puts people at the center , enabling meaningful connections, facilitating modern collaboration, and driving human… more
- Windstream Communications (Richmond, VA)
- …partnered repair vendors. This role focuses on daily operations through the call contact center ensuring performance metrics are met with excellent customer ... motivational and relationship-building skills + Previous customer service and call center experience + Familiarity with the technical aspects of consumer… more
- CBRE (Richmond, VA)
- …agreements (SLAs) to meet or exceed customer expectations. **Digital Transformation and Contact Center Management** + Lead the transformation of a high-volume ... delivery of mobile technician services, third-party partnerships, and call center solutions. This executive will drive operational excellence, foster...call center into a digitally-enabled customer service hub, leveraging self-service… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …automation. * Familiarity with IVR systems, CRM platforms, and cloud-based contact center solutions. Desired qualifications/non-essential skills required: * ... analysis, with at least 3 years in Medicare call center environments. * Strong understanding of Medicare policies, claims...Experience with Federal Government, Center for Medicare and Medicaid (CMS) and Healthcare sectors.… more
- HCA Healthcare (Richmond, VA)
- …+ You will exhibit excellent customer relationship skills including telephone and personal contact with all of the call center 's customer groups, ie physicians ... to make a real impact. As a(an) Patient Logistic Center RN you can be a part of change....outcomes for your patients as a (an) Patient Logistic Center RN. We want your knowledge and expertise! **Job… more
- Ryder System (Richmond, VA)
- …expertise. **Essential Functions** + Receive incoming escalation calls from Tier 1 Contact Center Representatives, or from internal customers needing specialized ... from Tier 1 OR be the first point of contact for specialized inquires or transactions that need specialized...the legitimacy of an interview or Ryder representative, please contact Ryder at ###@ryder.com or ###. **Current Employees** **:**… more
- Prime Therapeutics (Richmond, VA)
- …and case management) + Government programs (Medicare) knowledge **Preferred Qualifications** + Contact Center experience + Pharmacy and/or PBM experience + 1 ... Pharmacist) + Perform outreach calls to pharmacies to research contact information + Address and triage queries regarding MTM...a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email… more
- Amazon (Arlington, VA)
- …we grow. You will be playing a crucial role in developing the next generation contact center , and get the opportunity to design and deliver scalable, resilient ... new service that addresses customer needs to build modern contact centers in the cloud. The position represents a...If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost… more
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