- Amazon (Arlington, VA)
- …ambiguous environment - Experience with automatic contact routing, VoIP and any contact center case management tools. - Basic/Working knowledge of Six Sigma ... more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across… more
- University of Virginia (Charlottesville, VA)
- …service including quality assurance for all patient inquiries + Performs the following Contact Center functions. Performs computerized data entry. + In addition ... billing inquiries with the highest degree of courtesy and professionalism. The call center is the primary point for all inbound contacts from our customers. Primary… more
- Humana (Richmond, VA)
- …+ Bachelor's degree + Applied knowledge of Direct Marketing Processes + Call Center / Contact Center Operations leadership + Project Management Experience ... **Additional Information** Ability to work schedules that include evenings and weekends, Hours subject to change based on business needs. **Virtual Pre-Screen** As part of our hiring process for this opportunity, we will be using an exciting interviewing… more
- University of Virginia (Charlottesville, VA)
- …service including quality assurance for all patient inquiries + Performs the following Contact Center functions. Performs computerized data entry. + In addition ... billing inquiries with the highest degree of courtesy and professionalism. The call center is the primary point for all inbound contacts from our customers. Primary… more
- Zoom (Richmond, VA)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... making recommendations for optimization + Serving as the primary point of contact for strategic partners, fostering productive and effective relationships + Keeping… more
- Pearl Interactive Network (Richmond, VA)
- …Assurance Analyst** to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is ... and ensure alignment with overall objectives. + Serve as a point of contact for quality assurance issues within the program, providing expertise and guidance to… more
- Capital One (Richmond, VA)
- …or update accurate information in the payroll system. + Assist the Tier I contact center representatives in handling and following up on inquiries related to ... opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ### or via email at ###@capitalone.com . All… more
- Qualtrics (Reston, VA)
- …+ Experience in analysis of business solutions in a variety of industries - Contact Center , Healthcare, Financial Services, CPG and High-Tech experience is a ... to receive other benefits and privileges of employment, please let your Qualtrics contact /recruiter know._ _Not finding a role that's the right fit for now?… more
- Prime Therapeutics (Richmond, VA)
- …Word, and PowerPoint; experience creating complex formulas + PBM, Healthcare, Contact Center , Government Programs, knowledge and/or experience + Experience ... a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email ###@primetherapeutics.com. more
- Amazon (Arlington, VA)
- …Applications group includes services such as Amazon Connect (a cost-effective cloud contact center ), our End User Computing (including Amazon Workspaces, ... more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across… more