- BCA Financial Services, Inc. (Richmond, VA)
- …front desk, call center , call center representative, remote call center , customer service jobs, contact center , customer service, remote medical ... call center representative, remote work, virtual call center , work from home, remote work from home, patient account representative, patient customer service,… more
- SCRAM Systems (Richmond, VA)
- …be opportunities to make commission as well. Schedule Requirements: * Overview of Contact Center schedules: Sunday-Saturday with hours between 8am - 10pm EST ... Employee schedules are determined based on business needs. * Overview of Contact Center Training Class schedules: M-F for 4 weeks, daily 8-hour class (times… more
- CARMAX (Richmond, VA)
- …end to end omni channel experience as customers shop on our website, with our contact center , and in our stores. Our team tackles this work while ensuring ... Experience Center (CEC) Strategy** - Works to ensure CarMax's contact center provides exceptional service to customers needing assistance via phone, text or… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …opportunities. Essential Duties and Responsibilities + Maintain readiness in a fast-paced contact center work environment to support military spouses. + Receive ... (NCDA). + Preference for candidates with experience working in a contact center or educational service operations environment. + Preference for former Military… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …platform initiative. This role requires expertise in software development, cloud-based contact center platforms, and Medicare-related customer service workflows. ... and integration of IVR platforms (Nuance, Genesys, Microsoft) and cloud-based contact center solutions (AWS Connect, Google CcaaS). **Required qualifications… more
- Navy Federal Credit Union (Winchester, VA)
- …and regulatory account activity. Respond to escalated members inquiries from Contact Center , Branch, and Survivor Support personnel. Identify suspicious ... accordance with NCUA regulations and Navy Federal policies + Counsel Contact Center Account Specialists, BOTAD, and Branch employees on the proper application(s)… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- Veterans Affairs, Veterans Health Administration (Hampton, VA)
- …The incumbent will receive and process requests from sources including the Clinical Contact Center , PACT AMSAs via VA Online Scheduling, NEAR report, Community ... This position is located in the Hampton VA Medical Center , Primary Care department. The primary responsibility is to...to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …store personnel via telephone and email. Reports directly to the Customer Contact Center Supervisors. Duties and Responsibilities Responds promptly and ... General Experience: One (1) year of responsible experience in a customer contact center or any position where the applicant demonstrated the ability to perform… more
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