- Anywhere Real Estate (Riverside, CA)
- …Senior Manager supports initiatives that connect our global network, enhance agent education, and promote cross-border collaboration. This person will be expected ... **Key Responsibilities:** 1. **Client Relationship Management** : Serve as the primary contact for global Client Groups, build trusted relationships, and act as the… more
- Zoom (San Jose, CA)
- …both virtual and live agent channels. This includes ownership of omni-channel contact center solutions (Zoom Contact Center ), support ticketing ... workflows. + Developing REST/SOAP integrations with external platforms (eg, Zoom Contact Center , Salesforce) using IntegrationHub, MID Servers, and Scoped… more
- UGI Corporation (Rocklin, CA)
- … team. In this critical role, you'll be the eyes and ears of our contact center operations, monitoring live performance metrics and taking proactive action to ... You'll Do As our Real Time Specialist, you'll be at the heart of our contact center operations: Real-Time Operations Management + Monitor inbound contact … more
- Ryder System (Sacramento, CA)
- …to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile app + Ensure compliance with data ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...HR Service Configuration, HR Case and Knowledge Management, Employee Center Pro. + Experience with developing in ServiceNow (eg… more
- SMBC (Los Angeles, CA)
- …CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure . Persons with disabilities may contact our Customer Contact Center toll-free at ... loan operations for ongoing monitoring and assistance with managing Administrative Agent relationships. * Develops and maintains good relationships with Division… more
- Verint Systems, Inc. (Sacramento, CA)
- …and partner channels, as well as having a deep understanding of the contact center market landscape, solutions, technology, competitive analysis, and pricing ... VP, GTM Strategy, you will be responsible for our Agent Copilot Strategy and offers to drive overall business...10+ years of progressive leadership experience + Experience with agent assistant and IVA solutions and as a practitioner… more
- DHL Express, Inc. (San Diego, CA)
- …with DHL today ** DHL currently has openings for a **Full timeService Dockworker agent ** **.** The **Service Dockworker agent ** ensure the efficient and timely ... + Provide customer service, sales, and operational support at the Service Center by answering phone calls, greeting visitors, and resolving billing issues. +… more
- Huntington Ingalls Industries (San Diego, CA)
- …will understand the process of developing curricula to US Navy Learning Center 's compliance standards + The intern will increase their understanding of instructional ... working knowledge of the program-specifics, to include government-to-Materials Support Agent (MSA) rules, success criteria, milestones, critical path, metrics, etc.… more
- Sunrun (CA)
- …join our team. This role is ideal for a candidate who understands both AWS Contact Center solutions and Salesforce CRM workflows, and who can bridge these ... a company and brand that puts power at the center of life. And we're doing it by designing...operations. **Key Responsibilities** + Design and develop Amazon Connect contact flows, Lex bot integrations, and routing logic for… more
- The County of Los Angeles (Los Angeles, CA)
- …Take advantage of the many benefits that come with working at the Civic Center , including: + Food trucks + Coffee shops including Starbucks + Calm walking paths ... any part of the assessment process, for Part I contact the Testing Accommodations Coordinator ###@hr.lacounty.gov, for Part II...is employed (eg, active employment as an attorney, tax agent , real estate broker, or work related to accounting,… more