- The Albany Auto Group (Miami, FL)
- Description Business Development Center (BDC) Representative candidates to help us discover new and innovative ways to drive more customers into our store utilizing ... calls Set sales appointments for customers and pair with sales advisor Contact customers to confirm appointments Answer inbound calls Confirm appointments and… more
- Marriott (Kissimmee, FL)
- …Rooms & Guest Services Operations **Location** Gaylord Palms Resort & Convention Center , 6000 W. Osceola Parkway, Kissimmee, Florida, United States, 34746VIEW ON MAP ... and the surrounding area amenities, including special events and activities. Contact appropriate individuals or departments as necessary to resolve calls, requests… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- … agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent relevant ... brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities… more
- Deloitte (Miami, FL)
- …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the ... the transformation, focusing on the strategy, design, and oversight of next generation contact center platforms across an enterprise of over 5,000 agents. This… more
- University of Miami (Medley, FL)
- …Department of UHealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position is part ... of the UHealth Connect Contact center and will be responsible for...required Knowledge, Skills and Attitudes: + Experience as change agent , motivator and influencer in a setting employing at… more
- Mass Markets (Macdill AFB, FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... + Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Pearl Interactive Network (Tallahassee, FL)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer… more
- Teleperformance USA (North Lauderdale, FL)
- …utilized by assigned projects (Blue Pumpkin, IEX, Aspect, etc.)** + **Knowledge of contact center dynamics and company operations within an ACD environment** + ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...plans and performance.** **Qualifications** + **Minimum 2 years call center experience and 6 months WFM experience** + **Must… more
- Fresenius Medical Center (Tampa, FL)
- …and innovative practices in total rewards to address global talent needs. + Primary contact of Total Rewards and our Business. + Liaison to business on escalations ... regulatory changes. **_Leadership and Collaboration_** **:** + Act as a change agent to influence and support cultural alignment with total rewards strategies. +… more