- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Chewy (Plantation, FL)
- …relationships, build cohesion, and address team dynamics. . Expert understanding of contact center workload management, staffing, and scheduling. . Confidence in ... feedback systems to reduce errors in Time Operations, Command Center , and Managing Agent Profiles. . Drive...to work on a schedule that supports a 24x7 contact center . . Travel may be required.… more
- Under Armour, Inc. (Tallahassee, FL)
- …Ensure Hours of Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards to drive meaningful ... the team and individual levels * Collaborate with the Contact Center Leadership and Training partners to...is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations… more
- Anywhere Real Estate (Miami, FL)
- …in a fast-paced, high volume paperless environment. + People first approach- keeping the agent and consumer at the center of the transaction by anticipating ... to close, to create a seamless experience for the agent , consumer and all deal parties. You are part...to all parties. + Serve as the deal stakeholder's point-of- contact for agents and their clients through closing, which… more
- Travel + Leisure Co. (Orlando, FL)
- …Bring** Education High School diploma or equivalent Training requirements * Contact Center experience or Sales/Reservations environment equivalent. * Leadership ... Minimum of 1 year call center , telemarketing, customer service experience in a contact center , (preferably within Wyndham Contact Center ) Experience… more
- Anywhere Real Estate (Jacksonville, FL)
- …Senior Manager supports initiatives that connect our global network, enhance agent education, and promote cross-border collaboration. This person will be expected ... **Key Responsibilities:** 1. **Client Relationship Management** : Serve as the primary contact for global Client Groups, build trusted relationships, and act as the… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... or call center environment. + Prior call center experience (as a recruiter or agent )...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Black & Veatch (Jacksonville, FL)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... laws and regulations. **Certifications** Professional Engineer License preferred Commissioning Agent , certified by a national recognized commissioning organization. Acceptable… more
- Ryder System (Tallahassee, FL)
- …to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile app + Ensure compliance with data ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...HR Service Configuration, HR Case and Knowledge Management, Employee Center Pro. + Experience with developing in ServiceNow (eg… more
- Aaron's Inc (Pompano Beach, FL)
- …and benefits and ensuring customers are fully satisfied with the product. A Call Center Renewal Agent builds relationships with customers over the phone to help ... role is $16 to $18 per hour.* **Summary** Call Center Renewal Agents serve as coaches to our customers,...provided tools to find and renew customers. Makes direct contact over the phone + with customers who have… more