• Quality Assurance Specialist

    Mass Markets (KS)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
    Mass Markets (06/13/25)
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  • Customer Service Systems Ops Analyst

    Under Armour, Inc. (Topeka, KS)
    …Ensure Hours of Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards to drive meaningful ... the team and individual levels * Collaborate with the Contact Center Leadership and Training partners to...is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations… more
    Under Armour, Inc. (07/09/25)
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  • Bilingual Spanish Recruiter

    Mass Markets (KS)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... or call center environment. + Prior call center experience (as a recruiter or agent )...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
    Mass Markets (08/08/25)
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  • Commissioning Engineer - Federal Job Details…

    Black & Veatch (Overland Park, KS)
    …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... laws and regulations. **Certifications** Professional Engineer License preferred Commissioning Agent , certified by a national recognized commissioning organization. Acceptable… more
    Black & Veatch (08/14/25)
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  • HRIS Business Partner- REMOTE

    Ryder System (Topeka, KS)
    …to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile app + Ensure compliance with data ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...HR Service Configuration, HR Case and Knowledge Management, Employee Center Pro. + Experience with developing in ServiceNow (eg… more
    Ryder System (07/28/25)
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  • Credentialed Tax Professional

    Mass Markets (Wichita, KS)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
    Mass Markets (07/09/25)
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  • Tax Customer Service Representative II…

    Mass Markets (Wichita, KS)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
    Mass Markets (07/02/25)
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  • VP, GTM Strategy

    Verint Systems, Inc. (Topeka, KS)
    …and partner channels, as well as having a deep understanding of the contact center market landscape, solutions, technology, competitive analysis, and pricing ... VP, GTM Strategy, you will be responsible for our Agent Copilot Strategy and offers to drive overall business...10+ years of progressive leadership experience + Experience with agent assistant and IVA solutions and as a practitioner… more
    Verint Systems, Inc. (08/08/25)
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  • Human Resources Director, Construction Job Details…

    Black & Veatch (Overland Park, KS)
    …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... proactively in business discussions. + Performs role as change agent for implementing new HR programs and/or processes. Develops...any and all users. If you would like to contact us regarding the accessibility of our website or… more
    Black & Veatch (07/24/25)
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  • Senior Director, Support Services

    EDB (Topeka, KS)
    …the Director level. + Hands-on experience with support platforms, including managing contact center technology and customer interaction solutions. + Proven track ... support organization. This role requires a visionary leader and change- agent who can drive transformative initiatives to position the...of people and ideas. These values remain at the center of our culture and are key to our… more
    EDB (08/28/25)
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