- Mass Markets (Killeen, TX)
- …entry-level position with competitive compensation commensurate with experience. While prior contact center experience isn't required, Experience in customer ... service, technical support, inside sales, or back-office support in a contact center environment is a plus. To be considered for this role, you must complete a… more
- Anywhere Real Estate (San Antonio, TX)
- …Senior Manager supports initiatives that connect our global network, enhance agent education, and promote cross-border collaboration. This person will be expected ... **Key Responsibilities:** 1. **Client Relationship Management** : Serve as the primary contact for global Client Groups, build trusted relationships, and act as the… more
- Black & Veatch (Houston, TX)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... laws and regulations. **Certifications** Professional Engineer License preferred Commissioning Agent , certified by a national recognized commissioning organization. Acceptable… more
- The Hartford (Houston, TX)
- …+ Prepares submissions for rating and acts as the gatekeeper between the agent , Underwriter and the Operations Service Center Underwriting Support + Performs ... experience & book of business management, while also acting as a key contact for brokers and underwriters. This is an individual contributor role without supervisory… more
- Santander US (Austin, TX)
- …on agent adherence and productivity. Maintain multiple databases on staffing, contact center metrics, and systems. Monitor and test VRU availability as ... in performing WFM functions (specifically scheduling and RTA) in a contact center environment. Required + Strong knowledge and experience with workforce… more
- Ryder System (Austin, TX)
- …to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile app + Ensure compliance with data ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...HR Service Configuration, HR Case and Knowledge Management, Employee Center Pro. + Experience with developing in ServiceNow (eg… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Texas A&M University System (Amarillo, TX)
- …engineers, soil scientists, and agronomists. This position reports administratively to the Center Director of the Texas A&M AgriLife High Plains Research and ... Extension Center , with supplementary oversight from (a) the Director, Texas...(25%) + The candidate will support the County Extension Agent network in the High Plains. Contribute to the… more
- Verint Systems, Inc. (Austin, TX)
- …and partner channels, as well as having a deep understanding of the contact center market landscape, solutions, technology, competitive analysis, and pricing ... VP, GTM Strategy, you will be responsible for our Agent Copilot Strategy and offers to drive overall business...10+ years of progressive leadership experience + Experience with agent assistant and IVA solutions and as a practitioner… more