- Anywhere Real Estate (Virginia Beach, VA)
- …Senior Manager supports initiatives that connect our global network, enhance agent education, and promote cross-border collaboration. This person will be expected ... **Key Responsibilities:** 1. **Client Relationship Management** : Serve as the primary contact for global Client Groups, build trusted relationships, and act as the… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... or call center environment. + Prior call center experience (as a recruiter or agent )...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Black & Veatch (Virginia Beach, VA)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... laws and regulations. **Certifications** Professional Engineer License preferred Commissioning Agent , certified by a national recognized commissioning organization. Acceptable… more
- Capital One (Richmond, VA)
- …our nearly 3 million customers, and we need savvy problem-solvers in our call center to deliver some world-class red carpet experiences. We're not just looking to ... and do not meet performance criteria required for optimal agent /customer interactions + ISP download speeds on VPN must...+ At least 2 years Customer Service or Call Center Experience + At least 1 year of experience… more
- Dollar Tree (Chesapeake, VA)
- …success.** **Maintain consistent updates and communication with the Escalation and Enterprise Contact Center teams Receive, own and manage all escalated issues ... to resolution; including, but not limited to, escalated agent tickets, escalated phone calls, emails, letters and issues...and maintenance of the technology needs of the Enterprise Contact Center .** **Conduct proactive follow up to… more
- Capital One (Richmond, VA)
- …certification** + **At least** **3 years** **of Customer Service or Call Center experience** + **At least** **1 year** **experience working in the Financial ... **At least** **4 years** **of Customer Service or Call Center experience** + **At least** **2 years** **experience in...and do not meet performance criteria required for optimal agent /customer interactions + ISP download speeds on VPN must… more
- Ryder System (Richmond, VA)
- …to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile app + Ensure compliance with data ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...HR Service Configuration, HR Case and Knowledge Management, Employee Center Pro. + Experience with developing in ServiceNow (eg… more
- ISC2 (Alexandria, VA)
- …knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve ... promoting new services. This is not a conventional call center role with the focus on customer experience as...and strive to achieve first time resolution on every contact + Resolve customer concerns through the case management… more
- Veterans Affairs, Veterans Health Administration (Hampton, VA)
- …funds and provided to the veteran population at the Hampton VA Medical Center {VAMC) and its affiliates. Provides data and inventory management for services within ... the special requirements needed to provide for patients at this medical center . Must consider the technical requirements to ascertain interchangeability of items or… more
- Quality Technology Services, LLC (Ashburn, VA)
- …life safety systems, Electrical, Mechanical, and EPMS/BMS systems of a Data Center environment. This role will oversee, document, and track various aspects of ... serve as a project manager and liaison to a third-party commissioning agent . This role requires work hours to support construction/commissioning activities of data… more