- Deloitte (San Francisco, CA)
- …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the ... Our Deloitte Customer team empowers organizations to build deeper relationships...on the strategy, design, and oversight of next generation contact center platforms across an enterprise of… more
- Amazon (Mountain View, CA)
- …and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to ... related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact… more
- Amazon (Mountain View, CA)
- …and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to ... related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact… more
- Pearl Interactive Network (Sacramento, CA)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer … more
- Under Armour, Inc. (Sacramento, CA)
- …Participate in the design and implementation of performance standards. * Evaluate and monitor customer contact drivers and report out to UA leadership. * Support ... Customer Service Systems Ops Analyst ** Customer ...Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards… more
- Transdev (El Monte, CA)
- … Service Manager. This position oversees the day-to-day operations of the Customer Service department, monitoring agent activities, adjusting staffing, and ... Customer Service Manager Transdev in Los Angeles, CA,... service manuals and procedures + Primary point of contact for maintaining the No Shows policy + Professionally… more
- The Walt Disney Company (Santa Monica, CA)
- We are seeking an experienced professional for the position of Partner Manager Customer Experience for Disney Direct to Consumer. A "Partner Manager" in a BPO ... strategic relationships with external partners to ensure smooth operations, maximize customer experience, and achieve business goals by collaborating closely with… more
- CGI Technologies and Solutions, Inc. (San Diego, CA)
- …various clerical and repetitive manual functions to support the customer service and adjudication departments. Additionally, perform various processing functions, ... other issues requiring more senior-level expertise * Assist the Government Customer Service Manager (CSM) with inquiries from Congress, Headquarters, White House,… more
- The Walt Disney Company (Rancho Mirage, CA)
- …memberships. As a **licensed Assistant** , the individual will provide administrative and customer support for a Sales Agent , contributing to licensed activities ... We seek a highly organized and customer -focused **Sales Associate** to deliver an industry-leading experience...buyers. This role will serve as a point of contact for purchasers from contract to closing, ensuring a… more
- Anywhere Real Estate (San Jose, CA)
- …in a fast-paced, high volume paperless environment. + People first approach- keeping the agent and consumer at the center of the transaction by anticipating ... to close, to create a seamless experience for the agent , consumer and all deal parties. You are part...to all parties. + Serve as the deal stakeholder's point-of- contact for agents and their clients through closing, which… more
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