- Amazon (Santa Monica, CA)
- …a large scale program with science, engineering, product and design developing towards a customer bar that you will help to define and own -Establish the right ... and throughput. You will ensure releases meet a high customer bar and that an end-to-end experience is delivered...About the team Our team is a unique change agent team that pairs a deep bench of seasoned… more
- THOR Solutions, LLC (San Diego, CA)
- …onsite in Alexandria, Egypt. The Port Engineer will serve as NAVSEA's execution agent for ship repair/transfer and maritime industrial projects as well as the ... ONSITE in Alexandria, Egypt. Typical Responsibilities: + Provide a central point of contact for NAVSEA concerning Egyptian Navy ex-Oliver Hazard Perry class FFGs to… more
- Sharecare (Sacramento, CA)
- …in a customer service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency in ... The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to...aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere… more
- CGI Technologies and Solutions, Inc. (San Diego, CA)
- …archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will-Call counters: o At the Information Station, ensure ... documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information. * Prior to distributing to applicants,… more
- Carrington (Anaheim, CA)
- …optimal performance is reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create a high performance ... or exceed defined KPIs, such as penetration, right party contact rate, abandonment rate, compliance and quality testing. +...two to three (2-3) years' related technical or call center experience, with automated dialer management in a blended… more
- Southern California Edison (Pomona, CA)
- …and program team enablement, including development and execution of Training Command Center activities, Train the Trainer and Super User programs, training material ... financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types… more
- Amgen (Thousand Oaks, CA)
- …+ Experience developing and managing systems related to medical publications management, customer service and call center , and medical information management. + ... address complex data challenges utilizing AI/ML frameworks (eg LLM for GenAI, Agent Frameworks) + In-depth knowledge of agile methodology for project management… more