- RELX INC (Alpharetta, GA)
- …sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in ... Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis...of Risk HR Business Partners works closely with the Center of Excellence (COE) partners to ensure the effective… more
- Ryder System (Atlanta, GA)
- …to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile app + Ensure compliance with data ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...HR Service Configuration, HR Case and Knowledge Management, Employee Center Pro. + Experience with developing in ServiceNow (eg… more
- Verint Systems, Inc. (Atlanta, GA)
- …and partner channels, as well as having a deep understanding of the contact center market landscape, solutions, technology, competitive analysis, and pricing ... At Verint, we believe customer engagement is the core of every global...VP, GTM Strategy, you will be responsible for our Agent Copilot Strategy and offers to drive overall business… more
- State of Georgia (Fulton County, GA)
- …Analyst is responsible for collecting, analyzing, and interpreting data related to contact center operations. Analyzes performance metrics such as call volume, ... response times, customer satisfaction, agent productivity, and abandonment rates....(KPIs) to assess the efficiency and effectiveness of the contact center . Research and resolves program issues… more
- EDB (Atlanta, GA)
- …at the Director level. + Hands-on experience with support platforms, including managing contact center technology and customer interaction solutions. + ... our global support organization. This role requires a visionary leader and change- agent who can drive transformative initiatives to position the support organization… more
- Quality Technology Services, LLC (Atlanta, GA)
- …life safety systems, Electrical, Mechanical, and EPMS/BMS systems of a Data Center environment. This role will oversee, document, and track various aspects of ... serve as a project manager and liaison to a third-party commissioning agent . This role requires work hours to support construction/commissioning activities of data… more
- PNC (Atlanta, GA)
- …and grow the business. You will partner with several key stakeholders including customer care center , employee readiness, technology, fraud, risk, and other ... The ideal candidate is: * Curious * Accountable * Trustworthy * A change agent * Intentional * Cool under pressure * Independent **Job Description** + Executes… more
- Southern Company (Valdosta, GA)
- …& Services (GSS) organization and will act as the primary supervisory contact for other organizations within the designated area. Additionally, the role involves ... the GSS organization + Ability to be a change agent for the organization. **Job Responsibilities** + Responsible for...data postings thru appropriate processes. + Coordinate and ensure customer link issues are resolved accurately + Ensure proper… more
- CGI Technologies and Solutions, Inc. (Atlanta, GA)
- …archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will-Call counters: o At the Information Station, ensure ... documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information. * Prior to distributing to applicants,… more
- Sharecare (Atlanta, GA)
- …in a customer service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency in ... The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to...aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere… more