- Cayuse Holdings (Austin, TX)
- …**_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No The Service Desk Agent provides customer service solutions within service level agreements ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_**... Customer service experience and strong focus on customer satisfaction. + Call center experience. +… more
- Cayuse Holdings (Austin, TX)
- …**_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote... Customer service experience and strong focus on customer satisfaction. + Call center experience. +… more
- Anywhere Real Estate (Houston, TX)
- **National Affiliate Agent Recruiter** **Real Life. Real Connections.** **What you'll do:** You're a talent scout, energetically searching the real estate landscape ... zone. **Who you are:** + Phone friendly, enthusiastically reaching out to contact prospective agents throughout the day, getting their attention and igniting their… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Allied Universal (Richardson, TX)
- …paid on-the-job training + Minimum of one (1) year of experience in dispatching, security, customer service, or call center role + Must be capable of working in ... timely and effective manner, and document any activity and contact support systems in the event of an emergency....to appropriate first responders + Answer inbound calls regarding customer inquiries and respond as necessary + Prepare comprehensive… more
- Kyndryl (Austin, TX)
- …and strategic goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive ... + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience with… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent relevant… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more