• Customer Service Workforce Specialist II

    Chewy (Richardson, TX)
    …delivering excellent customer experiences. You will use your expertise in contact center operations and workforce management to offer valuable reports and ... centers or equivalent experience. + Proficient in real-time contact center management, including agent ...requirements, or if you need a religious accommodation, please contact ** **###@chewy.com** **.** **To access Chewy's Customer … more
    Chewy (08/16/25)
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  • Customer Service Systems Ops Analyst

    Under Armour, Inc. (Austin, TX)
    …Participate in the design and implementation of performance standards. * Evaluate and monitor customer contact drivers and report out to UA leadership. * Support ... Customer Service Systems Ops Analyst ** Customer ...Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards… more
    Under Armour, Inc. (07/09/25)
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  • Tax Customer Service Representative II…

    Mass Markets (Killeen, TX)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
    Mass Markets (07/02/25)
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  • TPUS | Assistant Manager Customer…

    Teleperformance USA (El Paso, TX)
    …goals.** + **Operational Oversight:** **Oversee the day-to-day operations of the contact center , ensuring operational efficiency, service quality, and adherence ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...**Your Responsibilities** **As the** **Verizon OB Sales Assistant Call Center Manager** **, you will be responsible for developing… more
    Teleperformance USA (08/15/25)
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  • Customer Care Representative - Onsite

    Teleperformance USA (Brownsville, TX)
    …+ **Two year or more of directly related experience in an inbound contact center or face to face customer service or similar customer service role** ... **Category :** ** Customer Service/Support** **About TP** **TP is a global,...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
    Teleperformance USA (08/21/25)
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  • Real Time Analyst

    Mass Markets (TX)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
    Mass Markets (06/13/25)
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  • Quality Assurance Specialist

    Mass Markets (TX)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
    Mass Markets (06/13/25)
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  • Manager, Workforce Analytics I

    Chewy (Dallas, TX)
    …relationships, build cohesion, and address team dynamics. . Expert understanding of contact center workload management, staffing, and scheduling. . Confidence in ... feedback systems to reduce errors in Time Operations, Command Center , and Managing Agent Profiles. . Drive...to work on a schedule that supports a 24x7 contact center . . Travel may be required.… more
    Chewy (09/01/25)
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  • Client Experience Specialist - US Based Remote

    Anywhere Real Estate (Houston, TX)
    …in a fast-paced, high volume paperless environment. + People first approach- keeping the agent and consumer at the center of the transaction by anticipating ... to close, to create a seamless experience for the agent , consumer and all deal parties. You are part...to all parties. + Serve as the deal stakeholder's point-of- contact for agents and their clients through closing, which… more
    Anywhere Real Estate (09/03/25)
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  • Experienced Tax Professional (Uncredentialed)

    Mass Markets (Killeen, TX)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... with competitive compensation commensurate with experience. While prior contact center experience isn't required, Experience in customer service, technical… more
    Mass Markets (07/02/25)
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