- The Hartford (Houston, TX)
- …Conditions, exposures, general information, aggregates etc.) + Serve as a point of contact for brokers and provide optimal customer service experience on behalf ... of business management, while also acting as a key contact for brokers and underwriters. This is an individual...for rating and acts as the gatekeeper between the agent , Underwriter and the Operations Service Center … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- The City of Houston (Houston, TX)
- …Division Only Job Classification: Administrative Specialist Section: 3-1-1 Help & Information Contact Center Reporting Location: 2805 McKinney St. 3rd. Workdays ... OF DUTIES/ESSENTIAL FUNCTIONS Serves as the primary point of contact between the 311 Call Center , city...departmental and interagency meetings to represent the 311 Call Center and provide input on customer service… more
- Ryder System (Austin, TX)
- …to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile app + Ensure compliance with data ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...HR Service Configuration, HR Case and Knowledge Management, Employee Center Pro. + Experience with developing in ServiceNow (eg… more
- Verint Systems, Inc. (Austin, TX)
- …and partner channels, as well as having a deep understanding of the contact center market landscape, solutions, technology, competitive analysis, and pricing ... At Verint, we believe customer engagement is the core of every global...VP, GTM Strategy, you will be responsible for our Agent Copilot Strategy and offers to drive overall business… more
- Sabre (Dallas, TX)
- …countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that ... the most complex challenges in travel. Positioned at the center of the travel, we shape the future by...online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Simply put,… more
- Sunnova Energy International Inc. (Houston, TX)
- …Support Specialist position is an individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be segmented into ... several duties: inbound/outbound phone production, TSS agent mentoring and assistance, and customer email...+ A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred.… more
- EDB (Austin, TX)
- …at the Director level. + Hands-on experience with support platforms, including managing contact center technology and customer interaction solutions. + ... our global support organization. This role requires a visionary leader and change- agent who can drive transformative initiatives to position the support organization… more
- Quality Technology Services, LLC (Irving, TX)
- …life safety systems, Electrical, Mechanical, and EPMS/BMS systems of a Data Center environment. This role will oversee, document, and track various aspects of ... serve as a project manager and liaison to a third-party commissioning agent . This role requires work hours to support construction/commissioning activities of data… more
- PNC (Houston, TX)
- …and grow the business. You will partner with several key stakeholders including customer care center , employee readiness, technology, fraud, risk, and other ... The ideal candidate is: * Curious * Accountable * Trustworthy * A change agent * Intentional * Cool under pressure * Independent **Job Description** + Executes… more