• Debt Recovery Agent

    Mass Markets (Hinesville, GA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... industry. We're seeking a skilled and results-driven Debt Recovery Agent to join our team. In this role, you'll...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
    Mass Markets (08/27/25)
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  • Customer Service Agent

    Mass Markets (Savannah, GA)
    …the job paid training. Compensation is commensurate with experience. While prior contact center experience isn't required, experience in customer service, tech ... for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly… more
    Mass Markets (07/16/25)
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  • Inbound Customer Care Agent

    Mass Markets (Savannah, GA)
    …inside sales, back-office, chat, or administrative roles + Experience in a contact center or government-related work COMPENSATION DETAILS WANT AN EMPLOYER ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
    Mass Markets (07/15/25)
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  • Bilingual Cable Sales Agent

    Mass Markets (Savannah, GA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
    Mass Markets (08/27/25)
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  • Bank Customer Care Agent

    Mass Markets (Savannah, GA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
    Mass Markets (07/02/25)
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  • Commissioning Engineer II (75% Travel)

    Quality Technology Services, LLC (Atlanta, GA)
    The **Commissioning Engineer II ** is responsible for but not limited to Level 1, 2, 3, 4 and 5 commissioning of base building systems, security systems, life safety ... systems, Electrical, Mechanical, and EPMS/BMS systems of a Data Center environment. This role will oversee, document, and track various aspects of commissioning… more
    Quality Technology Services, LLC (08/08/25)
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  • Remote Dialer Operations Analyst II

    Carrington (Atlanta, GA)
    …our amazing team and work remote from home!** The Dialer Operations Analyst II will execute, design, manage and analyze all daily dialer campaigns and strategies ... reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create...or exceed defined KPIs, such as penetration, right party contact rate, abandonment rate, compliance and quality testing. +… more
    Carrington (08/20/25)
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  • Contact Center Quality Assurance…

    Mass Markets (Garden City, GA)
    …and strategic Quality Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality, compliance, and ... + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement...in a QA leadership role within a BPO or contact center . + Strong knowledge of QA… more
    Mass Markets (06/04/25)
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  • Experienced Call Center Operations…

    Mass Markets (Garden City, GA)
    …+ Minimum 3 years of experience in a supervisory role in a BPO contact center . + Strong leadership, communication, and problem-solving skills. + Proficiency in ... and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +... contact center tools, CRM systems, and reporting… more
    Mass Markets (06/04/25)
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  • Experienced Tax Professional (Uncredentialed)

    Mass Markets (Savannah, GA)
    …entry-level position with competitive compensation commensurate with experience. While prior contact center experience isn't required, Experience in customer ... service, technical support, inside sales, or back-office support in a contact center environment is a plus. To be considered for this role, you must complete a… more
    Mass Markets (08/26/25)
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