- Mass Markets (Wichita, KS)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Wichita, KS)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... industry. We are seeking a Spanish-speaking Licensed Health Insurance Agent . As a key member of our team, you...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Wichita, KS)
- …inside sales, back-office, chat, or administrative roles. + Experience in a contact center or government-related work. COMPENSATION DETAILS WANT AN EMPLOYER ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Carrington (Topeka, KS)
- …our amazing team and work remote from home!** The Dialer Operations Analyst II will execute, design, manage and analyze all daily dialer campaigns and strategies ... reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create...or exceed defined KPIs, such as penetration, right party contact rate, abandonment rate, compliance and quality testing. +… more
- Mass Markets (Wichita, KS)
- …and strategic Quality Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality, compliance, and ... + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement...in a QA leadership role within a BPO or contact center . + Strong knowledge of QA… more