- Mass Markets (Las Cruces, NM)
- …local, on-site position and requires employees to report to work at our Jacksonville contact center . To be considered for this role, you must complete a ... + Possess practical conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and...experience is a plus + Experience working in a contact center environment is a plus. +… more
- Mass Markets (NM)
- …crucial in ensuring optimal staffing levels and efficient call handling within our contact center . The ideal candidate will be responsible for monitoring ... real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... or call center environment. + Prior call center experience (as a recruiter or agent )...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more