- Ryder System (Atlanta, GA)
- …system such as: **ServiceNow HRSD Module** (MUST) and Workday HCM module.(Preferred) REMOTE work from HOME **Essential Functions** + Design, develop, configure, and ... integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile app +...the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough… more
- Carrington (Atlanta, GA)
- **Come join our amazing team and work remote from home!** The Dialer Operations Analyst II will execute, design, manage and analyze all daily dialer campaigns and ... reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create...or exceed defined KPIs, such as penetration, right party contact rate, abandonment rate, compliance and quality testing. +… more
- Sharecare (Atlanta, GA)
- …chat to deliver coaching sessions a plus + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency in ... or disease conditions. The Certified Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction /… more
- Pearl Interactive Network (Atlanta, GA)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer… more
- Under Armour, Inc. (Atlanta, GA)
- …Ensure Hours of Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards to drive meaningful ... the team and individual levels * Collaborate with the Contact Center Leadership and Training partners to...is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations… more
- EDB (Atlanta, GA)
- …the Director level. + Hands-on experience with support platforms, including managing contact center technology and customer interaction solutions. + Proven track ... observability. For more information, visit www.enterprisedb.com Candidate Note: This position is 100% remote for candidates based in the US EDB is seeking a dynamic… more