- Amazon (Irvine, CA)
- Description Do you like helping customers implement innovative cloud contact center solutions and solve technical problems? Would you like to do this using the ... guidance on the people, organizational, security and compliance aspects of transforming the contact center to the Cloud - Setting-up and configuring AWS services… more
- Amazon (San Francisco, CA)
- …- 5+ years' experience in enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products. - 5+ years of ... Specialist Connect within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you...ideal candidate brings enterprise sales or deployment experience in Contact Center as a Service (or similar… more
- WSP USA (Costa Mesa, CA)
- …into the Service Center . This may include phone and email response, walk-in center customer service, inbound call customer service and inbound mail ... needed. + Serve as the first point of public contact for all customer service issues +...+ Maintain a thorough knowledge and understanding of the customer service center and operations to assist… more
- BD (Becton, Dickinson and Company) (San Diego, CA)
- …plan completed. + Responsible for remediation planning, when applicable, including customer -facing contact , Solution Deployment alignment and engagement, and ... accountability for ensuring successful completion and a positive customer experience + MMS point of contact for customer feedback, support, concerns, or… more
- Amazon (East Palo Alto, CA)
- … Customer Success Specialist within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence organization, you will drive enterprise ... In this role, you will engage and build relationships across relevant customer personas in our largest and most strategic enterprise customers. You will… more
- Amazon (Mountain View, CA)
- Description AWS is known for its relentless customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS ... critical processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of AWS services and… more
- Amazon (San Francisco, CA)
- …native AWS services, infrastructure, and operating models to virtually any data center , co-location space, or on-premises facility. Customers can now use the same ... latest AWS capabilities for our customers. Key job responsibilities As a Customer Operations Lead, you will lead program management efforts associated with… more
- Owens & Minor (Irvine, CA)
- …and on an On-Call basis. + Effectively works and coordinates timely discharges with Customer Care Center and/or Branch Customer Service Team. + Operates ... AND RESPONSIBILITIES** + Acts as a single point of contact for a specific account or accounts. + Responds...for a specific account or accounts. + Responds to customer needs, concerns and complaints in a timely manner.… more
- Amazon (Sunnyvale, CA)
- … Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will help drive enterprise ... adoption and measurable customer business value realization for AWS generative AI services...continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless… more
- Amazon (East Palo Alto, CA)
- Description We are seeking an exceptional Customer Value Lead for the AWS Customer Success Center of Excellence (CS COE) to architect and implement value ... our customers. In this role, you will develop and deploy comprehensive customer value journeys, maturity models, and business value realization frameworks that… more