- Humana (Albany, NY)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Amazon (New York, NY)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... community and product teams. Act as primary point of contact for urgent customer issues in your...years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications… more
- M&T Bank (Williamsville, NY)
- Job Description ** Contact Center Service Representative (10:00am to 6:30pm)** **Location:** **Williamsville, NY. This is an 100% on-site position for the first 3 ... 6:30pm with a rotating weekend day** **Why M&T?** We've become one of the nation's strongest banks by knowing... service, sales or related experience + Familiarity with Contact Center systems + Experience functioning in… more
- Amazon (New York, NY)
- …related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact,… more
- Hartwick College (Oneonta, NY)
- …bill payment by insurance. + Reception and answering of phones (primary phone contact number for Perrella Health Center and Perrella Counseling Center ... 30, 2025 Title: Medical Office Manager for Perrella Wellness Center & Counseling Services Description: Under the supervision of...setting. The Office Manager is the first point of contact for students, faculty, or staff that come to… more
- Finger Lakes Community Health (Geneva, NY)
- …Main Responsibilities: General Call Handling + Greet callers with the appropriate call center contact script + Verify patient account information + Answer ... resources and providing essential health services. In 2009 the organization expanded to become a Federally Qualified Health Center (FQHC), serving patients of… more
- Amalgamated Bank (New York, NY)
- …+ Research and source relevant training modules that would benefit the Contact Center 's development and performance. Knowledge, Skills and Experience Required: ... Assurance Analyst, you should have excellent knowledge of Call Center procedures and expertise in the customer ...to, and daily in-person attendance is required for, the contact center , branch service roles, and general… more
- CUNY (New York, NY)
- Assistant Director of the Rockowitz Writing Center (Academic Resource Center Specialist) **POSITION DETAILS** Hunter College is the largest college in the City ... in a rigorous educational experience that prepares them to become leaders and innovators in their communities and in...world. The Dr. Murray and Anne C. Rockowitz Writing Center (RWC) is a comprehensive peer tutoring program that… more
- Amazon (New York, NY)
- Description Are you a customer -obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Artificial ... organization, one of the fastest-growing organizations within AWS? Join the Cloud Sales Center (CSC) Gen AI Specialist team as a Sales Specialist! As a Generative… more
- Veterans Affairs, Veterans Health Administration (Albany, NY)
- …Administration (NCA) or VA Central Office (VACO) (for example, Human Resources Service Center ). Office name, employee name and contact information or contractor ... Qualified applicants will be considered and referred as vacancies become available. The Albany VAMC is looking to hire...full-time Licensed Practical Nurses on our two Community Living Center units. These are Long Term Care units. Responsibilities… more