- Public Storage (Plano, TX)
- …on the New York Stock Exchange. **Job Description** Public Storage is hiring for a Contact Center Support Technician to join our IT Service Delivery Team in ... will provide software, hardware, telecommunications, network and connectivity support to our Contact Center team. The role performs all activities to complete… more
- Humana (Austin, TX)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- USAA (San Antonio, TX)
- …various responsibilities divided amongst the following lines of business within USAA P&C: Contact Center Excellence, First Party Injury, Third Party Injury, and ... areas: First Party Injury Claims, Third-Party Injury Claims, P&C Litigation Claims, or Contact Center Process Expertise experience. + Prior experience in claims… more
- USAA (San Antonio, TX)
- …**Process Expertise:** + In-depth knowledge of the end-to-end Status Call process. + Customer service expertise for positive customer experiences. + Mastery of ... are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone… more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... will resolve customer service calls using modern contact center technology and customer ...+ Professionally build and support existing client relationships + Become a brand ambassador managing large accounts + Escalate… more
- Amazon (Dallas, TX)
- …related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact,… more
- Allied Universal (Austin, TX)
- …Operations Officer. The Security Operations Center is a sophisticated command center focused on customer service and site monitoring. Security Operations ... and provide outstanding customer service for each customer interaction. Additional responsibilities of the Security Center...computer applications to properly log data, verify access, create customer profiles, and issue badges + Become … more
- Amazon (Dallas, TX)
- …related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact,… more
- Amazon (Austin, TX)
- …to completion. Amazon Web Services is seeking a Senior Electrical Engineer to become part of a global engineering team, responsible for the implementation and ... of our designs and the continuous innovation of our rapidly expanding data center footprint. Engineers at Amazon: Work to design resilient, cost effective electrical… more
- Biomat USA, Inc. (Odessa, TX)
- …resolve systemic compliance issues. + Builds rapport with donors to ensure overall customer satisfaction with the Center to support long-term donation. + Reviews ... investigates, and performs root cause analysis for deviations and customer complaints, specifically in how they relate to the...a high level of quality and compliance and to become a valuable member of the center … more