- Concentrix (Austin, TX)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... Job Title: Customer Security Engineer- MS EntraID, Copilot & Purview...partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with.… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer...with open accounts and promote brand awareness as you become a highly trained expert on products, technology, and… more
- Allied Universal (Houston, TX)
- …Operations Officer. The Security Operations Center is a sophisticated command center focused on customer service and site monitoring. Security Operations ... and provide outstanding customer service for each customer interaction. Additional responsibilities of the Security Center...computer applications to properly log data, verify access, create customer profiles, and issue badges + Become … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... be your primary responsibility while you learn the latest contact center technology and customer ...Troubleshoot products and process when interacting with customers + Become a brand ambassador, professionally representing our partner +… more
- Verint Systems, Inc. (Austin, TX)
- …is positioned in the customer accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT and ... At Verint, we believe customer engagement is the core of every global...Data Science. + 10+ years of in-depth experience with contact center operations - either in a… more
- Elkay (Grand Prairie, TX)
- …inventory levels. * Coordinate customer pick up orders in the Will Call center by partnering with the production team to plan and execute daily order schedule. * ... we never forget that our people are at the center of what makes us successful. They are the...force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their… more
- Amazon (Austin, TX)
- …businesses. The ideal candidate has enterprise sales experience in related areas (ie customer experience management, contact center ), is a self-starter, and ... the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space....stakeholders. This offering was built in direct response to customer feedback and seeks to address daily pain points… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... trusted partner in the industry. Join the team and become a driving force in ou r growth. The...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Amazon (Austin, TX)
- …and high technology. We're looking for an accomplished Sales Leader deeply familiar with Contact Center as a Service and generative AI, to lead the CXE ... build a strategy focused on outcome-based selling, winning new customer segments and growing existing customer segments...- Strong CX background with history of growing a Contact Center , VDI, or Unified Communications business.… more
- Teleperformance USA (TX)
- …**Purpose** **Assist** **with the development,** **implementation** **and improvement of contact center day-to-day operations for inbound technical support ... the best in all that we do. You will become a key contributor in making that happen.** **Did...hours versus actual hours, payroll, etc.** + **Oversee day-to-day contact center operations and business planning, ensuring… more