• Finance Customer Contact

    CoStar Realty Information, Inc. (Richmond, VA)
    Finance Customer Contact Center Specialist Job Description **CoStar Group Company Intro:** CoStar Group (NASDAQ: CSGP) is a leading global provider of ... our approach to our business, creating platforms that have become standard in our industry, for our customers, and...energetic, highly motivated individual to join our growing Finance Customer Contact Center team. If… more
    CoStar Realty Information, Inc. (08/19/25)
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  • Senior Application Architect Contact

    Humana (Richmond, VA)
    …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
    Humana (08/27/25)
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  • Business Process Owner Senior - 1st/3rd Party…

    USAA (Chesapeake, VA)
    …various responsibilities divided amongst the following lines of business within USAA P&C: Contact Center Excellence, First Party Injury, Third Party Injury, and ... areas: First Party Injury Claims, Third-Party Injury Claims, P&C Litigation Claims, or Contact Center Process Expertise experience. + Prior experience in claims… more
    USAA (08/22/25)
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  • Director, Contact Center Technology

    CARMAX (Richmond, VA)
    …+ Experience managing, training and mentoring others in IT SaaS platforms, specifically contact center tech. + Able to easily motivate and inspire team ... goals and deliver improved profitability, efficiency and an unrivaled customer experience. The position partners with the following business...way cars are bought and sold has helped us become the nation's largest retailer of used cars, with… more
    CARMAX (08/08/25)
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  • Director, Business Process Ownership - Claims…

    USAA (Chesapeake, VA)
    …**Process Expertise:** + In-depth knowledge of the end-to-end Status Call process. + Customer service expertise for positive customer experiences. + Mastery of ... are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone… more
    USAA (08/22/25)
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  • Senior Delivery Consultant - Connect and Lex,…

    Amazon (Arlington, VA)
    …related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact,… more
    Amazon (08/15/25)
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  • Delivery Consultant - Connect and Lex, Amazon…

    Amazon (Arlington, VA)
    …related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact,… more
    Amazon (08/15/25)
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  • Facility Operations Center Technical Team…

    Amazon (Arlington, VA)
    …the data center 's physical infrastructure. This team ensures that the customer experience will be optimal and gratifying by way of consistency, reliability and ... Description At Amazon, we're working to be the most customer -centric company on Earth! Amazon is a place where...to improve the experience for our customers. The Data Center Infrastructure Operations Organization is looking for an individual… more
    Amazon (07/19/25)
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  • Facility Operations Center Engineer, ADC…

    Amazon (Herndon, VA)
    Description At Amazon, we're working to be the most customer -centric company on Earth! Amazon is a place where builders can build. We hire the world's brightest ... to improve the experience for our customers. The Data Center Infrastructure Operations organization is looking for an individual...'s physical infrastructure. This team will ensure that the customer experience will be optimal and gratifying by way… more
    Amazon (07/26/25)
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  • Facility Operations Center Engineer, ADC…

    Amazon (Herndon, VA)
    …you to own them to completion. At Amazon, we're working to be the most customer -centric company on Earth! Amazon is a place where builders can build. We hire the ... to improve the experience for our customers. The Data Center Infrastructure Operations organization is looking for an individual...'s physical infrastructure. This team will ensure that the customer experience will be optimal and gratifying by way… more
    Amazon (07/24/25)
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