• Capgemini Invent - Contact Center

    Capgemini (New York, NY)
    **ROLE TITLE:** **_Senior Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we ... Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service, and service operations. Your… more
    Capgemini (05/13/25)
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  • Capgemini Invent - Contact Center

    Capgemini (New York, NY)
    **ROLE TITLE:** **_Managing Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we ... technology created with purpose. **YOUR ROLE** As a Managing Consultant in the Enterprise Transformation team, you will lead...reshape how organizations design and deliver customer service and contact center experiences. You will manage the… more
    Capgemini (05/13/25)
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  • Contact Center Triage…

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …access to the CMS system is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business needs and acts as mentor for ... new and less experienced Triage Consultants. **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + State Licensure to practice independently (LCSW, LPC, LMFT) preferred + 8 - 15 years of… more
    ASM Research, An Accenture Federal Services Company (06/25/25)
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  • Sr Managed Services Consultant

    Sprinklr (NY)
    …**Managed Services Consultant - CCaaS:** Specializes in customer engagement and contact center solutions. + **Managed Services Consultant - ... - Empowering our team to reach their full potential. ** Consultant Roles We Hire For:** Our Managed Services Team...throughout the customer lifecycle. + Serve as the primary contact for stakeholders. + Drive upsell and cross-sell opportunities.… more
    Sprinklr (08/02/25)
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  • Senior Delivery Consultant - Connect…

    Amazon (New York, NY)
    …related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services...center developer working with leading contact center technology platforms and applications, such as Amazon Connect,… more
    Amazon (05/14/25)
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  • Delivery Consultant - Natural Language AI,…

    Amazon (New York, NY)
    …Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment - 3+ years coding (Python, Javascript/Typescript, Java, etc) ... Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services...experience integrating voice or chat bots with contact center platforms, APIs, web services, or… more
    Amazon (07/22/25)
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  • Business Resource Center , Advanced…

    Guardian Life (Albany, NY)
    The Business Resource Center (BRC) is Guardian's advanced sales department, and we are seeking a Advanced Planning Consultant . We are an organization providing ... and/or to receive other benefits and privileges of employment, please contact applicant_###@glic.com . **Current Guardian Colleagues: Please apply through the… more
    Guardian Life (06/26/25)
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  • Hemodialysis Clinical Consultant

    Fresenius Medical Center (West Islip, NY)
    **This is a Hemodialysis In- Center Clinical Consulting position located in Long Island, NY.** **PURPOSE AND SCOPE** The Clinical Consultant has a key role to ... background and understanding, with the ability to develop a Center strategy. A proven track record of excellence in...to physically cover and maintain regular face to face contact with customers over a large geographic area.** +… more
    Fresenius Medical Center (06/21/25)
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  • Sales Associate / Jewelry Consultant

    Signet Jewelers (Brooklyn, NY)
    …we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration. Don't forget, we have many opportunities ... available on our other career site pages. Click here (https://www.signetjewelers.com/careers/) to link to our careers page! more
    Signet Jewelers (07/16/25)
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  • Platform Consultant

    Verint Systems, Inc. (Albany, NY)
    …is positioned in the customer accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT ... at www.verint.com . **Overview of Job Function:** The Platform consultant operates as an executive evangelist of the Verint...Data Science. + 10+ years of in-depth experience with contact center operations - either in a… more
    Verint Systems, Inc. (06/26/25)
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