- Capgemini (New York, NY)
- **ROLE TITLE:** **_Senior Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we ... Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service, and service operations. Your… more
- Capgemini (New York, NY)
- **ROLE TITLE:** **_Managing Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we ... technology created with purpose. **YOUR ROLE** As a Managing Consultant in the Enterprise Transformation team, you will lead...reshape how organizations design and deliver customer service and contact center experiences. You will manage the… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …access to the CMS system is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business needs and acts as mentor for ... new and less experienced Triage Consultants. **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + State Licensure to practice independently (LCSW, LPC, LMFT) preferred + 8 - 15 years of… more
- Sprinklr (NY)
- …**Managed Services Consultant - CCaaS:** Specializes in customer engagement and contact center solutions. + **Managed Services Consultant - ... - Empowering our team to reach their full potential. ** Consultant Roles We Hire For:** Our Managed Services Team...throughout the customer lifecycle. + Serve as the primary contact for stakeholders. + Drive upsell and cross-sell opportunities.… more
- Amazon (New York, NY)
- …related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services...center developer working with leading contact center technology platforms and applications, such as Amazon Connect,… more
- Amazon (New York, NY)
- …Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment - 3+ years coding (Python, Javascript/Typescript, Java, etc) ... Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services...experience integrating voice or chat bots with contact center platforms, APIs, web services, or… more
- Guardian Life (Albany, NY)
- The Business Resource Center (BRC) is Guardian's advanced sales department, and we are seeking a Advanced Planning Consultant . We are an organization providing ... and/or to receive other benefits and privileges of employment, please contact applicant_###@glic.com . **Current Guardian Colleagues: Please apply through the… more
- Fresenius Medical Center (Newark, NY)
- …areas in New England, New Jersey and New York.** **PURPOSE AND SCOPE** The Clinical Consultant has a key role to play as part of the Sales and Marketing ... background and understanding, with the ability to develop a Center strategy. A proven track record of excellence in...to physically cover and maintain regular face to face contact with customers over a large geographic area.** +… more
- Signet Jewelers (Brooklyn, NY)
- …we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration. Don't forget, we have many opportunities ... available on our other career site pages. Click here (https://www.signetjewelers.com/careers/) to link to our careers page! more
- Verint Systems, Inc. (Albany, NY)
- …is positioned in the customer accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT ... at www.verint.com . **Overview of Job Function:** The Platform consultant operates as an executive evangelist of the Verint...Data Science. + 10+ years of in-depth experience with contact center operations - either in a… more