- Walmart (Orlando, FL)
- … requests. Escalation matrices. Customer request process lifecycle. Manages contact center operations and supports new initiatives. Interprets standard ... are hiring for a full-time 1st shift Team Lead, Contact Center position working Monday through Friday...change, difficulties, and feedback. + Day-to-day activities performed in customer care service operations. Ticketing system and… more
- University of Miami (Medley, FL)
- …. The Department of UHealth Connect has an exciting opportunity for a full-time Contact Center Associate 1 (Remote). The individual in this position is part ... of the UHealth Connect Contact center and will be responsible for...of empathy, service excellence and delivery of patient centered care that impacts the patient experience across the UHealth… more
- University of Miami (Medley, FL)
- …Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position is part ... of the UHealth Connect Contact center and will be responsible for...of empathy, service excellence and delivery of patient centered care that impacts the patient experience across the UHealth… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Humana (Tallahassee, FL)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- University of Miami (Medley, FL)
- …of Miami/UHealth Department of UHealth Connect has an exciting opportunity for a Full Time Contact Center Associate 2 to work remote. Core Job Summary The ... Contact Center Associate 2 supports functions that...of empathy, service excellence and delivery of patient centered care that impacts the patient experience across the UHealth… more
- Paychex (St. Petersburg, FL)
- …experts. Responsibilities + Provides the strategic direction and leadership to the contact center organization responsible for achieving best in class service. ... + Develops customer -centered goals and KPI's to measure success and productivity....Preferred + Required: 3 years of experience in Leading contact center supervisor level leaders and individual… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- BayCare Health System (Safety Harbor, FL)
- …High School or Equivalent + Preferred Associates or Related **Experience:** + Preferred 1 year Customer Service + Preferred 1 year Call Center + Preferred 2 year ... Healthcare _Equal Opportunity Employer Veterans/Disabled_ **Position** Customer Service Center Rep - Access Center **Location** Safety Harbor | Business and… more
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