- Sylvan Learning (Brookline, MA)
- …follow-up tasks for booked appointments, and offer feedback to the Contact Center team to improve the customer experience for new families. The Family ... Center team. * Attends monthly Contact Center meetings. * Makes outbound care calls,...required. * One to two years of sales and/or customer service experience required. * One to two years… more
- Sylvan Learning (Weymouth, MA)
- …follow-up tasks for booked appointments, and offer feedback to the Contact Center team to improve the customer experience for new families. The Assistant ... Center team. * Attends monthly Contact Center meetings. * Makes outbound care calls,...required. * One to two years of sales and/or customer service experience required. * One to two years… more
- Sprinklr (MA)
- …- Service** owns the strategic technical relationship with Sprinklr's enterprise customers in customer service, CX, and contact center operations. You will ... **Transformation Advisory** + Serve as a trusted advisor to Heads of Service, Contact Center Directors, and Support Transformation leads. + Map legacy operations… more
- State of Massachusetts (Boston, MA)
- …and timely processing of background checks. * Provide leadership to the Contact Center Manager and team to ensure excellent customer service and accurate and ... these areas. The Massachusetts Department of Early Education and Care (EEC) is an Agency within the Executive Office...legal support to the Background Record Checks Unit and Contact Center . They oversee the daily operations… more
- Black & Veatch (Burlington, MA)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... of BV Operations, your skills will be aligned to projects that support our Data Center team. The foundation of BV Operations provides the ability to move where your… more
- Beth Israel Lahey Health (Boston, MA)
- …of a major medical center . Electroconvulsive therapy is given within the medical center and can be part of the care of the behavioral health patient. ... pathogens, Potential exposure to infectious diseases and/or bloodborne pathogens. 4. Health Care Status: HCW1: Regular, day-to-day contact ; both face-to-face and… more
- Dana-Farber Cancer Institute (Boston, MA)
- …leadership, the International Patient Liaison is the primary point of contact and ambassador representing Dana-Farber Cancer Institute and Brigham and Women's ... foundations, and insurance companies throughout the continuation of the patient's care coordination. This role is instrumental in meeting the business needs… more
- Tufts Medicine (Boston, MA)
- …and applies the knowledge, skills and experience necessary for the culturally relevant care management of a diverse high risk patient population in the Maternal ... including but not limited to advances in technology, pharmacology, treatment care modalities, quality and patient safety. The professional registered nurse serves… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing an excellent ... As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across...in life changing breakthroughs in cancer research and patient care . We are united in our mission of conquering… more
- Bright Horizons (Somerville, MA)
- …an early education/preschool child care center to provide center supervision, curriculum delivery, business management, and customer and client services ... (infant, toddler, or preschool) and administration of a child care center is required + Strong understanding...any aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com .… more