- Kyndryl (Austin, TX)
- …+ Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML… more
- Mass Markets (Killeen, TX)
- …This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service industries, such as ... upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a highly trained expert on… more
- Kelsey-Seybold Clinic (TX)
- …N/A ** Experience ** Required: 1-year experience in a high-volume contact center OR 1 year of customer service experience Preferred: 2 years ... contact center or customer service experience with PC experience and knowledge of MS Word and Excel. **License(s)** Required: N/A Preferred: N/A… more
- Mass Markets (Dallas, TX)
- …you will resolve customer service calls using modern contact center technology and customer experience strategy. When opportunities arise, you ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Mass Markets (Killeen, TX)
- …offers on the job paid training. Compensation is commensurate with experience . Prior contact center or customer service experience is required. There ... center environment + Minimum of (1) year of experience in a customer service service role...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Mass Markets (Dallas, TX)
- …inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly ... new products and services, and ensure best in class customer experience . In addition to being an...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Fiserv (Frisco, TX)
- …enterprise environments. + Experience integrating AI technologies into Contact Center platforms for automation and enhanced customer experience . ** ... practices. + 2+ years of experience supporting and administering omni-channel cloud Contact Center solutions such as Genesys, NICE, Verint, or Cisco. + 2+… more
- Fiserv (Frisco, TX)
- …technologies. + Experience integrating AI technologies into Contact Center platforms for automation and enhanced customer experience . + ... questions, and concerns. ** Experience you'll need to have:** + Direct experience implementing Cloud Contact Center solutions in enterprise environments.… more
- Mass Markets (Killeen, TX)
- …building lasting relationships. We provide comprehensive training in cutting-edge contact center technology and customer experience strategies to help ... service, sales, technical support, or administrative roles in a contact center . + Previous experience ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Mass Markets (Killeen, TX)
- …calls will be your primary responsibility while you learn the latest contact center technology and customer experience methodology. Our clients are some ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more