• Tech Support Representative

    Mass Markets (Killeen, TX)
    …calls will be your primary responsibility while you learn the latest contact center technology and customer experience methodology. Our clients are some ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
    Mass Markets (07/04/25)
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  • Blended Call Center Representative (Inbound…

    Mass Markets (Killeen, TX)
    …commensurate with experience . While prior contact center experience isn't required, experience in customer service, technical support, inside ... chat, or administrative support in a contact center environment + State or Federal work experience...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
    Mass Markets (06/18/25)
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  • Full-Time On-Site Call Center…

    Mass Markets (Dallas, TX)
    …is an on-site, entry-level position. While prior contact center experience isn't required, experience in customer service, technical support, inside ... chat, or administrative support in a contact center environment + State or Federal work experience...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
    Mass Markets (07/16/25)
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  • Call Center Claims Representative…

    Mass Markets (Killeen, TX)
    …position with competitive compensation. While prior contact center experience isn't required, experience in customer service, technical support, ... chat, or administrative support in a contact center environment + State or Federal work experience...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
    Mass Markets (07/15/25)
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  • Bilingual Call Center Representative…

    Mass Markets (Dallas, TX)
    …commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales ... chat, or administrative support in a contact center environment + State or Federal work experience...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
    Mass Markets (07/16/25)
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  • Entry-Level Collections Agent (Full-Time)

    Mass Markets (Killeen, TX)
    …is commensurate with experience . Prior contact center experience , experience in customer service, tech support, sales, or back-office ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
    Mass Markets (07/29/25)
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  • UC Engineer III

    Chewy (Richardson, TX)
    …Developer, or Integration) + Experience in high-volume, omnichannel contact center environments + Background in customer experience analytics or ... delivery of customer communication experiences + Analyze real-time and historical contact center data (via NICE, Genesys, Tableau, Snowflake) to identify… more
    Chewy (07/08/25)
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  • Contact Center Customer…

    Mass Markets (Killeen, TX)
    …+ High school diploma or equivalent + 1+ years of customer service experience , preferably in a contact center . + Strong communication and interpersonal ... inquiries, resolve issues, and ensure a smooth and satisfying customer experience . To be considered for this...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
    Mass Markets (06/04/25)
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  • Customer Service Representative (Part Time)

    DriveTime (Fort Worth, TX)
    …services, and/or phone-based sales, customer service or customer relations + Contact center experience in the financial services industry preferred + ... up on all loan repayment agreements and analyze all customer accounts, Oversee all overdue accounts with help of...and background check + Located on-site in our exciting contact center in Fort Worth, TX. **Training**… more
    DriveTime (08/01/25)
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  • Experienced Contact Center…

    Mass Markets (Killeen, TX)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
    Mass Markets (07/11/25)
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