- Chewy (Richardson, TX)
- …delivering excellent customer experiences. You will use your expertise in contact center operations and workforce management to offer valuable reports and ... contact centers or equivalent experience . + Proficient in real-time contact center management, including agent availability and meeting SLAs. + Understand… more
- General Dynamics Information Technology (El Paso, TX)
- …credit check . US Citizenship **PREFERRED QUALIFICATIONS:** . One or more years of contact center experience highly preferred . Demonstrated experience ... on a Full-Time Customer Support Professional joining our rapidly growing team of contact center professionals in El Paso, TX. At GDIT, people are our… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... back-office, chat, or administrative supportin a contact center environment + Priorstate or federal work experience...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Molina Healthcare (TX)
- …* Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To ... the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * Able to proactively.../KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced,… more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... sales, technical support, chat, or administrative roles in a contact center + Experience in...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... sales, technical support, or administrative roles (especially in a contact center ) + Experience in...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... service, tech support, sales, chat, or admin roles. + Experience in a contact center ...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... sell new products and services, and ensure a best-in-class customer experience . In addition to providing exceptional...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- UGI Corporation (Conroe, TX)
- …field or equivalent work experience . * 2+ years' experience in contact center operations or customer service roles * Demonstrated expertise in ... as the primary liaison between the Contact Center (CES) and Field Operations to ensure customer...call handling techniques and customer service best practices. Preferred Experience : *… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... chat, or administrative roles + Priorstate or federal work experience + Previouscontact center experience ...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more