- SolomonEdwards (Austin, TX)
- …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to ... Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate....and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual… more
- Teleperformance USA (El Paso, TX)
- …goals.** + **Operational Oversight:** **Oversee the day-to-day operations of the contact center , ensuring operational efficiency, service quality, and adherence ... **REQUIRED EXPERIENCE ** + **Minimum of 6 months of call center sales management experience is required.** + **Sales Management experience is a mandatory… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... country to resolve support issues and ensure a best-in-class customer experience . You will need to be...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- The City of Houston (Houston, TX)
- …FUNCTIONS The Customer Service Representative III supports the Contact Center by providing account-related assistance, processing service requests, ... ensure customer satisfaction. + Manage calls from contact center management staff. + Professionally and...REQUIREMENT: Requires a high school diploma or a GED. EXPERIENCE REQUIREMENT: Three years of administrative or customer… more
- Amazon (Austin, TX)
- … Contact Center Management Systems. We are responsible for every customer contact , ensuring customers can either resolve via self-service (eg, Chatbot) or ... customer effort by improving the discoverability of customer ingresses, creating a contact experience...quickest resolution, as well as maintaining the overall CS contact center configurations. We ensure quick issue… more
- Weyerhaeuser (Carrollton, TX)
- …and total system inventory, EDI business, retention, development of contracts. Externally focused, the customer analyst is the first point of contact for our ... internal and external customers as the single point of contact for customer supply chain issues and...account management * Analytical skills / financial acumen * Experience in Home Depot & Lowes Quotes center… more
- Amazon (Austin, TX)
- …a critical role in accelerating AWS revenue growth while helping customers enhance their contact center operations and customer engagement in a rapidly ... Customer Success Specialist Amazon Connect within the AWS Customer Success Center of Excellence, you will...or sales experience . - 5+ years of Contact Center Solutions. - 10+ years in… more
- Allied Universal (Richardson, TX)
- …and multi-task with accuracy **PREFERRED QUALIFICATIONS:** + Prior high volume call center experience with both inbound and outbound calls **BENEFITS:** + ... perks, and more. Allied Universal(R) is hiring a Call Center Representative at our Service Assurance Center ...minimum of 1 year of consecutive and verifiable work experience in the customer service field** +… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more