- Highmark Health (Austin, TX)
- …and/or in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures ... Diploma or GED **Substitutions** + None **Preferred** + None ** EXPERIENCE ** **Required** + 6 months of Customer ...in a customer facing role **Preferred** + Customer Service in a call- center environment +… more
- Highmark Health (Austin, TX)
- …+ None ** EXPERIENCE ** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work… more
- Wells Fargo (San Antonio, TX)
- …**Required Qualifications:** + 6+ months of Customer Service, Financial Services or Contact Center experience , or equivalent demonstrated through one or ... **Everyday Banking.** CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small… more
- Wells Fargo (Irving, TX)
- …**Required Qualifications:** + 2+ years of Customer Service, Financial Services or Contact Center experience , or equivalent demonstrated through one or a ... with Consumer and Small Business Banking Operations (CSBBO) Customer Service, National Small Business Banking Center ...with ethics and integrity in all we do + Experience recognizing service opportunities and providing exceptional customer… more
- PenFed Credit Union (San Antonio, TX)
- …job functions. + A minimum of one (1) year customer service experience in a call center , service-oriented environment, or financial setting preferred. + ... Overview Customer experience at PenFed starts with...seeking talented individuals that thrive in a fast-paced call center environment. We value our employees and believe that… more
- Zoom (Austin, TX)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... important to have a global mindset and put the customer at the center of our strategy....practices. What we're looking for + 2+ years of experience in customer marketing, retention marketing, or… more
- Intuit (Plano, TX)
- …occupancy, SLAs), and contact center dynamics. **Preferred:** + Experience supporting ** customer care, tech support, back-office ops** , or gig-based ... drive the operational efficiency and service excellence of our customer -facing and internal teams. In this role, you will..., or a related field. + **3-5+ years of experience ** in **workforce management, capacity planning, operations analytics** ,… more
- USAA (San Antonio, TX)
- …User Experience , Process Engineering, Analytics, Research/Testing. + 1 year of Customer Contact Channel experience within Insurance or Financial services ... diverse audience. + Knowledge of Agile Methodology. **What sets you apart:** + Experience with contact center authentication and recovery including assessing… more
- The City of Houston (Houston, TX)
- …REQUIREMENTS EDUCATIONAL REQUIREMENTS: Requires a high school diploma or a GED. EXPERIENCE REQUIREMENTS: Six months of administrative or customer service related ... PREFERENCES Preference will be given to applicants with Call Center , Collections, and/or Utility experience . **Preference shall...How many years of directly related verifiable administrative or customer service experience do you have? +… more
- Wells Fargo (Irving, TX)
- …**Required Qualifications:** + 8+ years of Customer Service, Financial Services or Contact Center experience , or equivalent demonstrated through one or a ... experience **Desired Qualifications:** + 5+years of successful management experience in customer service centers/ contact centers + 3+ years leading large… more