- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... sales calls, promoting appliance warranties, and ensuring a seamless customer experience . Shift & Schedule: Training Schedule:...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... service partners, and internal teams to deliver an outstanding customer experience . + Adapt to evolving processes...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Ethos Veterinary Health (Austin, TX)
- …encouraging employees to identify and act on opportunities to enhance the customer experience . + Champions a white-glove service philosophy, ensuring an ... Veterinary Client Experience Manager Join Our Growing Team at Austin...Our Growing Team at Austin Veterinary Emergency and Specialty Center ! Are you passionate about delivering exceptional client experiences… more
- Cognizant (Austin, TX)
- …requirements. . Provide second level Five9 app and Speech Analytics support. **Requirements:** . Experience of Contact Center systems such as Contact ... etc. to provide guidance, thought leadership and operational support as a highly skilled Contact Center advisor. . Experience deploying contact … more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... environment. + Experience in a call center or customer service environment. + Proficiency...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... center environment. + Minimum 1 year of experience in a customer service role. +...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Bank of America (Plano, TX)
- …to execution. **Desired Qualifications:** + Experience in Interactive Voice Response / Contact Center analytics. + Prior experience in developing policy ... We are looking for someone who can lead the Contact Center and Interactive Voice Response Authentication...partners to identify and drive new ideas on improving customer experience , operational efficiency, and reducing fraud… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... + 1+ year of experience in sales, customer service, or call center environments. +...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- ASM Global (Houston, TX)
- …NRG Park Employee website, along with updating content related to the employee experience + Enforce a vibrant customer -focused culture by rallying together key ... with four major venues within one giant park, NRG Center (one million+ sq. ft. Convention Center ),...customer service. + In conjunction with the Guest Experience Managers, develop a team which serves to audit… more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... chat, or administrative support in a contact center environment + State or Federal work experience...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more