- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... or a related field (preferred). + 3+ years of experience in a contact center ...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Public Storage (Plano, TX)
- …on the New York Stock Exchange. **Job Description** Public Storage is hiring for a Contact Center Support Technician to join our IT Service Delivery Team in ... will provide software, hardware, telecommunications, network and connectivity support to our Contact Center team. The role performs all activities to complete… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... school diploma or equivalent + 1-2 years of sales experience in a contact center ...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- …GED. + One (1) year customer service, multi-line call agent and/or call center experience . + Healthcare setting preferred. **Does this position work in a ... information, updating and maintaining the departments' database for the Contact Center . + Ensure the confidentiality of...effectively, professionally, and in a timely manner. + Previous experience in a healthcare call center . +… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... sell new products and services, and ensure a best-in-class customer experience . In addition to providing exceptional...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Deloitte (Houston, TX)
- …solution/accelerator development. Qualifications Required: + Bachelor's degree + 7+ years of experience in contact center technology strategy, design, and ... Our Deloitte Customer team empowers organizations to build deeper relationships...wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager… more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... center environment + Minimum of (1) year of experience in a customer service service role...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Citigroup (Irving, TX)
- …and Large Language Models (LLMs) to support and optimize intelligent automation within the contact center environment; IVR experience is a significant plus. ... digital architecture and ensuring our platforms provide a first-class customer experience . We reimagine client and partner...technologies; prior experience with GenAI in a contact center context is highly desirable. +… more
- Citigroup (Irving, TX)
- …and Large Language Models (LLMs) to support and optimize intelligent automation within the contact center environment; IVR experience is a significant plus. ... digital architecture and ensuring our platforms provide a first-class customer experience . We reimagine client and partner...technologies; prior experience with GenAI in a contact center context is highly desirable. +… more