- PennyMac (Plano, TX)
- …well as proper routing of inbound customer calls to appropriate groups.The Contact Center Specialist will: + Perform high-volume of outbound calls to ... through the complete mortgage journey. A Typical Day As the Sales Contact Center Specialist, responsibilities will include performing key functions within… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... center operations management is required, with additional experience in customer service, technical support, or...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving ... and analyzes customer feedback to evaluate overall customer experience . Assigns root cause and identifies...+ Professional Certifications or License + 8+ years of experience in call center , quality control, quality… more
- Mass Markets (Killeen, TX)
- …experience . This is an entry-level position that offers on-the-job paid training. While prior contact center experience is not required, experience in ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Bank of America (Addison, TX)
- KYC Contact Center Proficiency Coach - Consumer AML Ops - Bilingual Spanish Required Addison, Texas **To proceed with your application, you must be at least 18 ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Addison/KYC- Contact - Center -Proficiency-Coach Consumer-AML-Ops Bilingual-Spanish-Required\_25029610) **Job Description:** At Bank… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business...+ 8 - 15 years of relevant post-graduate work experience in counseling, social work, and mental health services.… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …diagrams, etc.) that increase the end users' understanding of the Customer /program system. + Translates development requirements into required documentation changes. ... manufacturers. **Minimum Qualifications** + Associate's Degree or equivalent relevant experience . Bachelor's Degree preferred. + Industry leading certification for… more
- Guidehouse (San Antonio, TX)
- …**:** None **Clearance Required** **:** None **What You Will Do:** The **Call Center / Customer Service Representative - Healthcare** is an extension of ... applications to include Word and Excel. + 1+ year experience working in a Healthcare or Customer ...for a position, and you require an accommodation, please contact Guidehouse Recruiting at ### or via email at… more
- Amazon (Austin, TX)
- …team is seeking a driven and experienced Sales Operations Lead for the Customer Acquisition (CA) organization. The candidate in this role is an important business ... have strong business and financial acumen, broad technical skills, sales and marketing experience , and be very comfortable diving deep into data. This is a hands-on… more
- Inframark, LLC (Katy, TX)
- …Communicates clearly & professionally. Contributes to a positive internal & external customer experience . Willing to help others. Maintains composure in ... Job Description **JOB FUNCTION/ PURPOSE** The Bilingual Customer Service Representative I is responsible for handling and processing incoming calls and requests from… more
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