- General Motors (FL)
- … interactions and advocate for the customer bridging communications between the Customer Assistance Center , the dealership and our field team. This is a ... customer experience. + Take full ownership of customer issues, managing each case from initial contact...right the first time. + Manage interactions with the Customer Assistance Center and our retail field… more
- Textron (Orlando, FL)
- …\- Customer Support \(Engagement\)** **Description** **JOB SUMMARY:** Support the service center to provide care and comfort of customers, providing ... employees and customers and directs them to the proper contact \. The Customer Engagement Intern engages in... preference data base, currently View360, with input from Customer Service Managers for each departing … more
- TEKsystems (Pensacola, FL)
- …to join our dynamic team within a 24/7 high-volume, schedule-driven, and structured contact center operation. You will respond to inquiries and requests from ... multiple systems to ensure an optimal member experience and customer service . You will perform transactions or...requests from members and other individuals in a high-volume contact center . + Provide information about products… more
- Molina Healthcare (Jacksonville, FL)
- …Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To ... the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * Able to proactively...EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced,… more
- Danaher Corporation (Miami, FL)
- …maintain and support products beyond customer expectation. Is the voice of customer especially for the R&D Development Center functions. + Leads the ... review of necessary training documentation and/or sign off next level Service /Training Center Experts/Trainer. + Software and automation experience Travel,… more
- American Express (Sunrise, FL)
- …customer service or consultative support experience, ideally in a contact center environment. + Self-motivated, independent thinker with strong judgement ... other criminal activity. To support the enterprise-wide Anti-Money Laundering Program, customer due diligence (CDD) information is required to understand high-risk … more
- ServiceNow, Inc. (Orlando, FL)
- …pursue our purpose to make the world work better for everyone. As am **Associate Customer Success Guide** , you will be part of the ** Customer Excellence Group** ... the AMS region. Operating out of the Regional Success Center in Orlando you will serve as the trusted...Orlando you will serve as the trusted point of contact for customers, helping them achieve their business goals… more
- SolomonEdwards (Tallahassee, FL)
- …Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and… more
- Owens & Minor (Palm Beach, FL)
- …basis. + Effectively works and coordinates timely discharges with Customer Care Center and/or Branch Customer Service Team. + Operates a Personally ... AND RESPONSIBILITIES** + Acts as a single point of contact for a specific account or accounts. + Responds...of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across… more
- Merck (Tallahassee, FL)
- …Experience Design, Customer Experience Management, Customer Feedback Management, Customer Segmentation, Customer Service , Customer Strategy, ... territory or within a reasonable commuting distance to workload center . + Travel (%) varies based on candidate's location...to seek and provide additional information. + Within select customer accounts, acts as primary point of contact… more