- Kelly Services (Syracuse, NY)
- …Services!** Kelly Services is assisting a local client in seeking energetic and passionate Contact Center Customer Service Representatives. This role is ... **Call Center Customer Service Representative - Fuel/Propane Services** **Ignite Your Passion for Customer Service with Kelly… more
- UHS (Norwich, NY)
- Position OverviewA Patient Contact Center Representative (PCCR) is the customer service liaison to each of our practices. The PCCR interacts with each ... School Diploma or equivalent Preferred: + Previous medical, administrative, call center and customer service experience + Proficient PC skills + Knowledge… more
- Kaleida Health (Buffalo, NY)
- …informatics, or related field preferred.** **Experience** **10 plus years of experience in customer service / contact center leadership required. 5 years ... leader responsible for building and operating a high-performance, patient-first contact center that serves as the health...and ongoing operations of a centralized contact center across phone, chat, text and self- service … more
- Capgemini (New York, NY)
- …integrating with policy admin systems (eg, Guidewire). * Architect omni-channel experiences including contact center , customer service , and sales ... reference models. Technology Strategy & Innovation * Drive innovation in CRM and contact center technologies, including AI/ML, voice analytics, and automation. *… more
- Olmsted Center for Sight (Buffalo, NY)
- …environment Qualifications: + High School diploma or equivalent + Two years of experience in customer service , Contact Center or human services + Must ... Answer and document all incoming calls in accordance with Contact Center procedure + Manage call volume...Microsoft Office Suite + Demonstrate excellent internal and external customer service + Effectively work with individuals… more
- New York Racing Association (NY)
- …* High school Degree or Technical Certification * Minimum three (3) years of experience in a customer service contact center or a customer service ... variety of financial transactions * Maintain digital and physical files. * Handle customer inquiries including customer disputes and cancelling of wagers *… more
- M&T Bank (Williamsville, NY)
- …and Experience Preferred:** Minimum of 2 years' banking/financial services customer service , sales or related experience Familiarity with Contact Center ... **Location** **:** **Williamsville, NY** (Amherst Center ) _You are required to be on-site for...or equivalent (GED) and a minimum of 2 years' customer service , sales, or related bank experience… more
- M&T Bank (Williamsville, NY)
- ** Contact Center Service Representative** **Location:** **Williamsville, NY. This is an 100% on-site position for the first 3 months - Job then changes to a ... computers + Proven problem-solving skills + Knowledge of the customer service concept and its importance in...service , sales or related experience + Familiarity with Contact Center systems + Experience functioning in… more
- Kyndryl (Albany, NY)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Amalgamated Bank (New York, NY)
- …work model does not apply to, and daily in-person attendance is required for, the contact center , branch service roles, and general services where the work ... Amalgamated Bank is seeking a Sr. Contact Center Representative! This is a...customer refunds in accordance with procedures + Fulfill customer service requests in accordance with policy… more