• Insurance Benefit Coordinator

    Planned Parenthood of Central and Western NY (Buffalo, NY)
    …notes in NextGen system and deactivates insurance by date specified on letter Customer Service + Builds and maintains positive, quality relationships with ... all sites. The IBC works collaboratively with all Health Center teams as assigned to identify potentially eligible uninsured...and notify the Billing Department of billable Date of Service (DOS), contact patient and document in… more
    Planned Parenthood of Central and Western NY (08/20/25)
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  • Senior Employment Security Clerk (Hourly)…

    New York State Civil Service (Endicott, NY)
    …resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative, sales representative ... investigation. Work a variety of reports . Provide excellent customer service and decrease flow-out Minimum Qualifications...current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): ###,… more
    New York State Civil Service (08/29/25)
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  • Patient Experience Specialist Scheduling Reg Ref…

    Catholic Health (Buffalo, NY)
    …Specialist II maintains a working knowledge of Catholic Health service offerings, service workflows, and contact center technologies necessary to perform ... for patients by handling calls and inquiries into the Contact Center , ensures all patient inquiries are...preferred + One (1) year of experience in a customer service or call center more
    Catholic Health (09/07/25)
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  • Principal Worldwide Specialist Sales, Amazon…

    Amazon (New York, NY)
    …Specialist to help us establish AWS as the market leader for Amazon Connect - Amazon's Contact Center as a Service (CCaaS). This effort is in direct response ... points of meeting the high bar of delivering great customer service . This service will...experience in areas such as telecommunications, VoIP, CRM/ERP applications, call/ contact center and/or the integration of these… more
    Amazon (09/03/25)
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  • Teacher - ECCC

    Erie 2-Chautauqua-Cattaraugus BOCES (Dunkirk, NY)
    …confidentiality and complies with the code of ethics. * Maintains consistent professional customer service . * Job performance incorporates integrated service ... * Flexibility in work schedule. * Must be able to provide consistent even tempered customer service at all times * Valid Driver's license * Works compassionately… more
    Erie 2-Chautauqua-Cattaraugus BOCES (07/31/25)
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  • Sr. Appointment Coordinator

    Rochester Regional Health (Rochester, NY)
    …Coordinator contributes to overall patient satisfaction by consistently delivering outstanding customer service to patients, providers and payers throughout the ... to established process. + Ensures own compliance with all contact center policies and procedures. Is open...expectations of the Appointment Coordinator role + Possesses strong customer service skills and the ability to… more
    Rochester Regional Health (09/02/25)
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  • Medical Office Assistant

    Catholic Health Services (West Islip, NY)
    …(Microsoft Office Suite). Excellent communication and interpersonal skills with a strong customer service focus. Ability to multitask and stay organized in ... 900 physicians on staff, and a level I Trauma Center , we care for well over 100,000 patients annually...patient evaluation process Serve as the primary point of contact for patients, doctors, and support staff for the… more
    Catholic Health Services (07/24/25)
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  • Applied Scientist, Amazon Connect

    Amazon (New York, NY)
    …team's deliverables About the team Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and ... personal customer service experiences. Amazon Connect is the...With Amazon Connect, you can create your own cloud-based contact center and be taking calls in… more
    Amazon (08/08/25)
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  • Group Training Instructor

    YMCA of Central New York (Baldwinsville, NY)
    …or endorsing any and all commercial health products. + Exceptional interpersonal and customer service skills. + Must be willing to work flexible hours, ... and enjoyable exercise experience in the Health & Wellness Center of the YMCA of Greater Syracuse. To achieve...respect and responsibility. YMCA Health & Wellness Department Quality Service Theme: By encouraging healthy lifestyles, we make a… more
    YMCA of Central New York (07/13/25)
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  • Call Agent

    City of New York (New York, NY)
    …CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of New York ... Department information and services. This mission is accomplished through a state-of-the-art customer service facility designed to provide clients, the general… more
    City of New York (09/05/25)
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