- Mass Markets (Killeen, TX)
- …a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... performance across our customer service and sales operations. This role...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Mass Markets (Killeen, TX)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Kyndryl (Austin, TX)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... partner in the industry. We are looking for contact center agents to support inbound and outbound customer service and sales projects for a wide variety… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations, including staffing, performance, and service delivery. +… more
- Fiserv (Frisco, TX)
- …across business and IT teams to implement and support new capabilities within the Contact Center Technology stack and self- service platforms. + Lead efforts ... + Experience integrating AI technologies into Contact Center platforms for automation and enhanced customer ...stakeholders. + Experience in the financial services industry and Contact Center /Self Service domain. **Important… more
- Public Storage (Plano, TX)
- …York Stock Exchange. **Job Description** Public Storage is hiring for a Contact Center Support Technician to join our IT Service Delivery Team in Plano, TX. ... service requests and resolve technical issues for our Contact Center team. This Technician will be...and written communication skills. + Ability to deliver superior customer service and maintain a professional, calm,… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- …+ High school diploma or GED. + One (1) year customer service , multi-line call agent and/or call center experience. + Healthcare setting preferred. ... gathering of information, updating and maintaining the departments' database for the Contact Center . + Ensure the confidentiality of all patients, applications,… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... II) to support a variety of inbound and outbound customer service and sales initiatives. In this...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more