- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... a difference to customers and the company, providing over-the-phone customer service , sales, and technical support. We...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence....and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Dallas, TX)
- …CALL CENTER REPRESENTATIVE ? In this position, you will resolve customer service calls using modern contact center technology and customer ... support customers through the sales process. Learn the latest customer service and selling techniques while raising...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... succeed. In this role, you will provide full lifecycle customer service and sales to a ssist...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... experience in a fast-paced, supportive environment. No prior contact center experience required we welcome candidates from customer -facing industries like… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Diploma + 2-3 years of experience in a call center or customer service environment....and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... and development of 15-25 representatives within a complex call center environment. The Customer Service ...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Amazon (Dallas, TX)
- …Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center environment - 3+ years hands-on coding experience with REST APIs and ... equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Mass Markets (El Paso, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... interpersonal skills. Preferred: + 1+ year of experience in customer service , technical support, inside sales, chat,...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more