- Koniag Government Services (Chantilly, VA)
- …knowledge management, or technical writing + Experience creating content for customer service or contact center environments + Background with knowledge ... LLC, a Koniag Government Services company, is seeking a Contact Center Content Specialist support KTIS and...knowledge base systems, and experience creating content that enables customer service representatives to efficiently resolve … more
- University of Virginia (Charlottesville, VA)
- Thank you for considering a customer service Contact Center position at UVA Health! UVA Health professionals share a common bond: to pursue excellence in ... everything we do for our patients. As a Contact Center team member at UVA Health,...High School Graduate or Equivalent Experience: 1 year of customer service or call center … more
- Koniag Government Services (Chantilly, VA)
- …years of experience in training development and delivery, preferably in a contact center or customer service environment + Proven experience in quality ... Experience in government contracting environments + Knowledge of call center or customer service operations...of accessibility standards for training materials + Experience in contact center workforce management + Background in… more
- US Bank (Richmond, VA)
- …- High school diploma or equivalent - Typically has a minimum of nine months of Contact Center customer service training/experience, 18 months of prior ... work in a highly collaborative and fast-paced environment where customer service is our passion. Join our...identify how US Bank can support their financial needs. Contact Center Experience Specialists also present helpful… more
- WSP USA (Richmond, VA)
- …and internal/external auditor **Who You Are** **Required Qualifications** + 5+ years' experience with Customer Service Center (CSC)/ Contact Center ... WSP USA is initiating a search for a ** Customer Service Center (CSC)... Center (CSC) + Experience with multi-channel customer contact center and systems.… more
- United States Senate Federal Credit Union (Staunton, VA)
- …or High school diploma/equivalent and 1-year general work experience in a call center or customer service -based environment. Knowledge of consumer lending, ... in accordance with established policies and procedures, provides quality service to all members via the call center... service to all members via the call center channel with a positive and helpful demeanor. The… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... solutions to simple requests. You will apply the latest customer service techniques and learn our account...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Deloitte (Richmond, VA)
- …Genesys, Amazon Connect, Five9, NICE, or Google Cloud Contact Center + Hands-on involvement with omni-channel orchestration, IVR/self- service , automation, ... constituents, and the workforce. We are looking for a Contact Center Engineer who has hands-on experience...center technologies and a strong interest in advancing customer interaction solutions. In this role, you will work… more
- Mass Markets (VA)
- …of a globally expanding, industry-leading organization. Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding ... older + High school Diploma/GED + Previous experience in customer service or a call center...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more